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Manager, Professional Training Services
Job Description
at Cardinal Health in Boise, Idaho, United States Job Description Country-wide Remote US-Nationwide- FIELD Full time 20190402 Cardinal Health WaveMark Solutions, is a market leader in healthcare inventory automation and analytics providing a scalable, enterprise-level, cloud-based platform that integrates with clinical and financial systems. For more than 20 years, WaveMark has helped health systems automate and simplify clinical and supply chain workflows, enabling clinicians to spend less time managing supplies and more time focused on patient care. Job Summary The Manager, Professional Training Services is an individual contributor who is responsible for leading the training workstream for assigned customer implementations and enterprise deployment. This role serves as the primary training partner for customers, ensuring training readiness, change management, resource alignment, and end-user competency throughout the implementation lifecycle. This role collaborates closely with Project Management, Customer Success, Product Management, and customer stakeholders to develop and execute scalable training strategies that drive successful adoption and operational readiness. This position also oversees third-party training resources to ensure consistent execution and adherence to WaveMark standards across multiple concurrent implementations. Responsibilities Implementation Training Leadership
+ Establish and communicate training expectations, standards, requirements, and deliverables throughout the customer implementation lifecycle.
+ Develop and execute strategic training plans that align with implementation milestones, deployment schedules, and customer readiness objectives.
+ Lead training-related project meetings and clearly articulate training responsibilities, timelines, risks, and expectations to customer and internal stakeholders.
+ Partner with Project leaders, and customer leaders to identify training requirements and readiness needs throughout implementation.
+ Forecast training resource requirements and develop staffing plans to support multiple concurrent customer deployments.
+ Manage and coordinate third-party training resources responsible for onsite training execution, ensuring alignment to WaveMark training standards, implementation requirements, and customer expectations.
+ Provide oversight, coaching, and performance feedback to contracted training resources to ensure quality, consistency, and successful deployment outcomes.
+ Identify implementation training risks and develop mit To view full details and how to apply, please login or create a Job Seeker account
