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WITRON Service America LP

National Training Manager

Job Description

National Training Manager

• 3.5 Arlington Heights, IL 60004 Apply with Indeed Join WITRON as a National Training Manager! Job Summary At WITRON, the National Training Manager is responsible for leading the Training Department across assigned US operations. This role oversees the development, delivery, administration, and continuous improvement of training programs, ensuring consistency, compliance, and standardization across all locations. This role provides leadership to the training team, establishes departmental standards and priorities, and works closely with Operations, Maintenance, Health & Safety, Quality, Human Resources, and site leadership to support business needs through effective training programs and accurate training records management. Ideal Candidate Profile You are an experienced leader who enjoys building structure, driving consistency, and supporting teams across multiple locations. You can balance strategic priorities with day-to-day operational requirements and are comfortable providing direction, setting priorities, and guiding teams toward successful outcomes. You are organized, practical, and detail-oriented, with a strong understanding of training administration, training records management, and process standardization. You build strong working relationships, communicate effectively with employees and leaders at all levels, and take a proactive approach to identifying issues and implementing solutions. You are committed to ensuring employees have the training and resources they need to perform their work safely, effectively, and consistently. Duties/Responsibilities Manage the day-to-day operations of the Training Department across assigned US operations Provide leadership, coaching, performance management, and development to the Training Supervisor, Training Coordinator, Training Specialists, Trainers, and System Analyst Establish departmental priorities, objectives, performance expectations, staffing plans, and annual operating plans aligned with organizational goals and operational requirements Establish, maintain, and enforce training standards to ensure consistency across all locations Partner with Operations, Maintenance, Health & Safety, Quality, Human Resources, and site leadership to identify training needs and support operational objectives Ensure the effective execution of onboarding, operational, technical, safety, refresher, retraining, and external training programs Ensure training standards, processes, methodologies, and requirements are consistently applied across all sites Provide oversight and direction for the development, maintenance, and continuous improvement of training curricula, training materials, training standards, and training records Review and approve training programs, training materials, and training standards to ensure alignment with operational and organizational requirements Coordinate and oversee external training providers and third-party training programs to ensure alignment with organizational requirements Ensure employee training records are maintained accurately and in accordance with company requirements Monitor training compliance and ensure corrective actions are implemented when required Analyze training performance metrics and compliance reporting to identify trends, gaps, and opportunities for improvement Support internal and external audits by ensuring training records are maintained and readily available Lead initiatives focused on improving training effectiveness, standardization, and operational readiness across the organization Represent the Training Department on cross-functional projects, committees, and organizational initiatives Foster a culture of continuous improvement, safety, and operational excellence within the department Travel domestically and internationally as required Perform other duties as assigned Skills/Experience Required Experience leading training functions across multiple locations and geographically dispersed workforces Proven ability to lead, coach, and develop Training Supervisors, Training Coordinators, Training Specialists, Trainers, and System Analysts Experience developing and implementing training strategies, programs, and initiatives, including onboarding, operational, technical, safety, refresher, and retraining programs across multiple locations Experience developing training curricula, training materials, training standards, and training record management processes Ability to establish and monitor KPIs, metrics, and reporting tools to measure training effectiveness, compliance, and operational impact Experience managing projects and driving initiatives across multiple locations simultaneously Strong organizational and project management skills with the ability to prioritize competing demands Experience collaborating with Human Resources, Operations, Maintenance, Health & Safety, Quality, and leadership teams Strong communication and presentation skills with the ability to effectively engage employees at all organizational levels Ability to identify training gaps, analyze root causes, and implement sustainable improvement plans Proficiency with Learning Management Systems (LMS), Microsoft Office applications, and related technologies Ability to drive organizational change while supporting training standardization, operational consistency, and continuous improvement Experience coordinating external training providers and third-party training programs Experience supporting audits and ensuring compliance with organizational training requirements Willingness and ability to travel domestically and internationally Qualifications Bachelor's degree in education, Human Resources, Business Administration, Organizational Development, Engineering, or a related field, or an equivalent combination of education and experience Minimum of 5 years of experience in training, learning and development, operations, workforce development, or a related field Minimum of 3 years of experience in a leadership, supervisory, or management role Experience developing and implementing training strategies, programs, and standards across multiple locations Experience working in a regulated, quality-driven, or operational environment Physical Requirements Availability to travel up to 30%-40% as required for support. Ability to work on-site at customer facilities throughout North America. Availability to travel internationally. Ability to sit and work at a computer for extended periods. Ability to stand and facilitate meetings, workshops, and training activities as necessary. Ability to occasionally lift and carry training materials, equipment, or supplies up to 25 pounds. Join WITRON and be part of a team that's shaping the future of automation logistics! to take the next step in your career journey. WITRON is proud to be an Equal Opportunity Employer, Race/ Color/Religion/Sex/Disabled/Veteran/Gender Identity/Sexual Orientation. #ZR

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