Training Specialist

JOB SUMMARY

The primary purpose of the position is to enhance the competencies of individual employees by developing, implementing, and conducting training programs. This position ensures training consistency throughout the group homes and crisis sites . This position also identifies areas for additional learning opportunities and process improvements . This position reports to the Training Manager. The position is classified as exempt .

DUTIES AND RESPONSIBILITIES

Conduct First Aid/CRP, Rights & Maltreatment, Program Orientation, Medication Administration, and Crisis Prevention Intervention training. Facilitate delivery of training by reserving and setting up needed audiovisual equipment and training rooms; preparing and distributing training aids such as handouts; and performing other related tasks. Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures. Evaluate modes of training delivery, such as in-person or virtual to optimize training effectiveness, training costs, or environmental impacts. Participate in the assessment of training and development needs through surveys, communication with managers, focus groups, and interviews. Assist in development or procurement of training material (training procedure manuals, guides, or course materials, such as handouts or visual materials) and facilitation to meet learning objectives and accommodate a variety of learning styles while using adult learning principles. Devise programs to develop potential among employees in House Supervisor & Direct Support Professional positions. Offer specific training opportunities to help employees in House Supervisor & Direct Support Professional positions maintain or improve job skills. Perform field observations, providing on the spot training or revisions to training protocol based on observations. Research and identify areas in which training is required or beneficial. Assess training effectiveness through assessments, surveys, and feedback. Evaluate and modifies existing or proposed programs; suggests and implements suitable changes. Attend meetings or seminars to obtain information for use in training programs or to inform management of training program status. Demonstrate a working knowledge of Synova Group s policies and procedures. Other duties as assigned. An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position .

JOB REQUIREMENTS

Strong presentation skills. Adept with a variety of multimedia training platforms and methods. Willingness to take initiative, adapt to circumstances, and work independently. Ability to make independent decisions when circumstances warrant such action. Requires excellent oral and written communication skills to effectively communicate with employees and management. Ability to work effectively and collaboratively in a diverse work environment. Excellent organizational and time management skills, including the ability to prioritize, plan, and organize work. Ability to maintain a high level of confidentiality and professionalism is required in order to make administrative and procedural decisions and judgments on sensitive and issues. Demonstrate positive demeanor. Ability to travel around Twin Cities area, Brainerd, Duluth, Marshall and other rural sites. May travel up to 50% of the time. Possess a valid driver s license and access to an insured vehicle.

QUALIFICATIONS MINIMUM

- Bachelor s Degree in related area preferred. At least 5 years of experience in a highly related field desired. Proficiency in all Microsoft office applications.

PHYSICAL & MENTAL DEMANDS

While performing the duties of this job, the employee moves intermittently throughout the workday. The employee is regularly required to see or hear, with or without prosthetic devices, sufficiently to perform the duties and communicate effectively with employees and management. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to stand and walk for periods of time; frequently bend/stoop, crouch, and kneel. The employee must occasionally lift and/or move up to 50 pounds. The employee may demonstrate restraints and lift persons or implement required therapeutic interventions, if required. Specific vision abilities required by this job include close vision, and ability to adjust focus.

WORKING CONDITIONS

Works in a variety of settings inside or outside the office and at group homes or other company sites. Has regular contact with individuals and employees. Subject to frequent interruptions, crisis management, and imposed deadlines. May be subject to hostile and emotionally upset individuals, employees, family members and the general public . May be subject to physically aggressive individuals, requiring the use of physical intervention techniques. Work flexible hours, including split shifts, varied days and times, evening and weekends, depending on the needs of the company. May be exposed to infectious diseases, odors, dust, etc. throughout the day. The noise level in the work environment is usually moderate. Synova Group offers a competitive salary and a full list of benefits, including PTO, paid holidays, health, dental, life insurance, and disability insurance. Paid training is conducted in our Brooklyn Park office and is led by Synova Group employees. You will work in an environment that makes you feel proud of what you do and work with others who have a strong desire to support individuals with disabilities. Synova Group focuses on person-centered planning to provide the best care to our individuals. Synova Group provides many growth opportunities for those looking to advance their career and places value on internal promotion! Synova Group is an Equal Opportunity and E-Verify Employer.