Training & Knowledge Management Bureau Chief (HCA/DDSD #15151) State of New Mexico - 3.5 Albuquerque, NM Job Details Full-time $46.33 - $74.12 an hour 6 hours ago Benefits Health insurance Qualifications Driver's License Full Job Description Posting Details This job posting may be used to fill multiple vacancies. Interviews are anticipated to be conducted within two weeks of closing date. The Health Care Authority (HCA) participates in E-Verify and will verify employment eligibility upon hire. Our Vision Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system. Our Mission We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services. Our Goals Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce. Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives. Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information. Build the best team in state government by supporting employees' continuous growth and wellness. Why does the job exist? The Training and Knowledge Management Bureau Chief will: Provide executive leadership and oversight of the Training and Knowledge Management Bureau, including the Bureau's three primary areas of focus: compliance, training, and curriculum development and continuous improvement; Oversee Bureau operations, the Training Manager and Advocacy Trainer position, and multiple contracts that support Developmental Disabilities Supports Division (DDSD) initiatives and system improvement efforts; Provide strategic direction and vision for all Bureau functions; ensures alignment with DDSD priorities, policies, and objectives; and represents the Bureau with DDSD leadership, providers, advocacy organizations, and other statewide partners. How does it get done? The Training and Knowledge Management Bureau Chief is responsible for: Overseeing staffing, resource allocation, operational planning, policy implementation, and quality improvement activities; Establishing Bureau priorities, makes decisions regarding organizational structure and operations, and approves official communications, guidance documents, memos, training materials, and provider notices; Promoting innovation, best practices, and continuous learning across the developmental disabilities service system by identifying emerging trends, evaluating system needs, and implementing creative, effective approaches to training, workforce development, and knowledge management; Ensuring that training, policies, and quality improvement initiatives support person-centered practices, self-determination, informed choice, dignity of risk, and the rights of individuals with intellectual and developmental disabilities to live the lives they choose in their communities; Providing leadership and support across all Bureau functions and serves as backup for Training Manager responsibilities as needed, to ensure continuity of operations; Completing DDSD site visits, as necessary, to support Abuse, Neglect, and Exploitation (ANE) prevention efforts, monitor system performance, identify opportunities for improvement, and promote best practices that enhance the health, safety, independence, and overall well-being of individuals receiving services. Who are the customers? This position serves people with intellectual and or developmental disabilities and their families, provider agencies, vendor agencies, direct support professionals, case managers, self-advocates, DDSD staff, and other stakeholders who support individuals with IDD. It also collaborates with state and federal partners, advocacy organizations, tribal partners, and other constituents to identify training needs, share best practices, and strengthen the knowledge and skills of the workforce serving people with IDD. Ideal Candidate This position serves people with intellectual and or developmental disabilities and their families, provider agencies, vendor agencies, direct support professionals, case managers, self-advocates, DDSD staff, and other stakeholders who support individuals with IDD. It also collaborates with state and federal partners, advocacy organizations, tribal partners, and other constituents to identify training needs, share best practices, and strengthen the knowledge and skills of the workforce serving people with IDD. Minimum Qualification Bachelor's Degree in a relevant field of study from an accredited college or university and eight (8) years of professional level experience with a tactical impact directly related to the purpose of the position defined by the agency at the time of recruitment. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling twelve (12) years may substitute for the required education and experience. Employment Requirements Must possess and maintain a valid New Mexico Driver's License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive a Defensive Driving Course Certificate as a condition of continued employment within 45 days of employment. Travel may be required with some occasional overnight stays. Successful completion of the Health Insurance Portability and Accountability Act (HIPAA). Working Conditions Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Supplemental Information Do you know what Total Compensation is? Click here

Agency Contact Information:

Michelle Lucero, (505) 487-3642. Email For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement. Bargaining Unit Position This position is not covered by a collective bargaining agreement.