Expanded Learning Technology Technician

• 4.1 Gilroy, CA 95020 $39.87 - $50.86 an hour - Full-time Apply on company site Position assigned to I.T. and Expanded Learning program

Work Year:

12 months

Hours:

8 hours per day- 9am - 6pm (

Note:

Daily schedule may be adjusted to meet program needs)

Salary Range:

Range 60 Position requires: Two (2) years of progressively responsible experience in information technology, preferably in a K-12 or educational environment Experience supporting instructional technology and educational software preferred

Basic Functions :

The Expanded Learning Technology Services Technician provides comprehensive, hands-on technology support for Expanded Learning Programs across Gilroy Unified School District. This role blends districtwide information technology responsibilities with a specialized focus on afterschool, enrichment, tutoring, and extended-day learning environments. The Technician serves as a primary point of contact for Expanded Learning technology needs, ensuring reliable, secure, and effective use of instructional technology for students and staff. This position requires independent judgment, strong problem-solving skills, and a collaborative mindset to support teaching and learning beyond the traditional school day. Typical Duties Expanded Learning Program Support Serve as the primary technology support contact for Expanded Learning sites and programs Support instructional technology used in Expanded Learning, including tutoring, enrichment, and intervention programs Set up, maintain, and troubleshoot technology for Expanded Learning events, trainings, and student activities Collaborate with Expanded Learning Coordinator, Supervisor, and site staff to align technology use with program goals Provide staff training and coaching to build confidence and capacity in using instructional technology Support Expanded Learning instructional platforms, including: o BookNook & Littera (training, reporting, Aeries/Clever syncing) o ST Math (updates, training, data/report support) o Scholastic platforms (training, reporting, system syncing) o zSpace (software updates, staff training, curriculum support) Maintain inventory, updates, and secure storage of Expanded Learning laptops, Chromebooks, iPads, iPhones, and accessories. Asset tag equipment as needed District Technology Services Install, configure, maintain, and support district-approved hardware, software, and network-connected devices Provide Tier 1 and Tier 2 technical support for computers, mobile devices, printers, projectors, phones, and peripherals Troubleshoot hardware, software, and connectivity issues in a timely and professional manner Assist staff and students with Google Workspace, Aeries, email systems, and other district applications Create, modify, and maintain user accounts and permissions in district systems as assigned Assist with installation and maintenance of network wiring, cabling, and IP-enabled devices Support district telephone systems and related infrastructure as directed Monitor and assist with network performance, security, and bandwidth usage Maintain accurate records, inventories, and documentation related to technology assets and services Coordinate repair, replacement, warranty service, and disposal of obsolete equipment per district guidelines Training, Documentation, and Collaboration Develop and maintain user guides, training materials, and technical documentation Provide in-person, phone, and remote support to staff and students Communicate clearly and effectively with diverse stakeholders, including school sites, vendors, and district departments Assist in providing quotes and recommendations for software and hardware purchases Support district and site goals related to instructional technology and Expanded Learning initiatives Perform other related duties as assigned Minimum Qualifications Education & Experience High school diploma or equivalent required Two (2) years of progressively responsible experience in information technology, preferably in a K-12 or educational environment Experience supporting instructional technology and educational software preferred Licenses & Certifications Valid California Driver's License required IT-related certifications are desirable Knowledge, Skills, and Abilities Working knowledge of educational technology platforms and cloud-based systems Knowledge of computer hardware, operating systems, and common software applications Basic to intermediate understanding of network environments and data communications Ability to diagnose and resolve hardware and software issues independently Ability to train and support staff in the effective use of technology Strong problem-solving, critical thinking, and organizational skills Ability to communicate tactfully and effectively in oral and written form Ability to work collaboratively with diverse teams and student populations Willingness and ability to stay current with emerging technologies relevant to K-12 education and Expanded Learning

PHYSICAL DEMANDS

(consideration will be given to reasonable accommodation): Ability to lift and carry equipment up to 50 pounds regularly and up to 90 pounds occasionally Ability to bend, crouch, kneel, crawl, twist, and reach in confined spaces Ability to sit or stand for extended periods and walk throughout school sites Ability to work from ladders or at heights when installing equipment Manual dexterity to operate computers, tools, and office equipment Ability to see, hear, and communicate effectively in a standard work environment

WORKING ENVIRONMENT

Office environment School environment Driving a vehicle to conduct business Work may occur outside of traditional school hours to support Expanded Learning Programs. Licenses/Certifications Possession of a valid California Driver's License, to travel from site to site