A Training and Development Specialist directs education or staff training programs for a company, such as large firms or distributorships, or private post-secondary educational providers.
Restaurant Trainer & Business Coach Confidential Glendale, CA Job Details Full-time $55,799.93 - $85,000.00 a year 2 hours ago Qualifications Food quality maintenance Kitchen health and safety standards Food safety management Quality assurance experience within food and beverage industry Schedule management Data interpretation Financial performance measurement Food ordering Business operations Quality control experience within food and beverage industry POS systems Profit and loss analysis Cleaning and sanitation quality assurance Food safety auditing
Full Job Description Job Title:
Franchise Business Coach and Trainer - QSR The Franchise Business Coach/Trainer drives regional sales and profitability for a national Quick-Service Restaurant (QSR) brand. This field-based role ensures franchise owners maximize financial returns while strictly maintaining fast, accurate, and consistent operational standards.
Core Responsibilities Drive QSR Profitability:
Analyze restaurant performance metrics with franchisees to optimize profits by reviewing various initiatives to drive sales and profits.
Protect Brand Standards:
Conduct strict, routine evaluations focusing on speed-of-service, food safety, cleanliness, and product quality.
Launch National Initiatives:
Lead the market-level rollout of national marketing campaigns, digital ordering tech, and limited-time promotions. Become the brand champion to understand data and help Franchisees understand the reasoning.
Coach Speed & Efficiency & Upsells:
Train franchise management on high-volume QSR deployment, kitchen line staging, and peak-hour bottlenecks.
Influence Without Authority:
Build strong partnerships with multi-unit franchisees to gain buy-in for corporate compliance and operational upgrades.
Franchisee Relations:
Build strong relationship with Franchisees and help implement key initiatives in the restaurant set.
Qualifications & Requirements Experience:
3+ years in multi-unit QSR management, corporate training, or franchise field operations.
QSR Metrics Mastery:
Deep knowledge of restaurants operations including but not limited to food safety, product quality, restaurant cleanliness, environment, guest experience, scheduling, food ordering, financials.
Tech:
Understand restaurant POS systems
Financial Literacy:
Ability to diagnose financial leakage in high-volume, low-margin food service operations.
Mobility:
Willingness to travel within the assigned geographic territory to conduct hands-on store visits. This is a field position so majority of the time is spent visiting restaurants.
