Job Qualifications Knowledge, Skills, and Ability:

A Customer Service oriented individual.\nAbility to collaborate and work effectively with a team.\nKnowledge of Operational and some Lending Banking systems a plus.\nProficient knowledge of PowerPoint, Word, Excel and eLearning software.\nExcellent written and oral communication skills.\nDetail oriented with a focus on accuracy and organization.\nDemonstrates motivation to initiate work; is a self-starter.\nSkill in understanding customer needs and delivering unsurpassed customer service.\nAbility to effectively influence actions and opinions of others.\nAbility to create learning activities in a way that makes the most of the learning experience by using critical thinking.\nAbility to engage Trainees in a collaborative learning environment.\nAdapt quickly to different learning styles and experience levels of the class.\nA love of learning and sharing knowledge with others.\nUnderstanding and application of banking compliance regulations.\nKnowledge of Customer Service Representative and Personal Banking Representative duties, set-up, and processes.\nBasic mathematical and cash handling skills.

Education or Formal Training:

High School Diploma or General Education Diploma (GED) equivalent required.\nPossession of, or ability to obtain, a valid State of Colorado Drivers' License is required.

Experience:

Two (2) or more years of related experience within a professional environment.\nPrevious experience in a bank or financial institution highly desired.\nAn equivalent combination of education and experience may be substituted on a year-to-year basis.

Working Conditions Working Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, filing cabinets, and multifunction printers. May include prolonged periods of standing and/or sitting. Ability to function in a fast-paced environment. May include some evening hours. The Training Facilities hours are typically 8:00 am to 5:00 pm Monday - Friday. Travel to all Training Facilities and bank locations will be required.

Physical Activities:

These are representative of those which must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. May spend significant time doing computer work. Physical demands of standing for long periods of time, good eyesight and hand/finger dexterity, and ability to remain calm and professional with upset customers. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Employee also may have to lift up to 50 pounds. Repetitive motion likely. Travel to all Alpine Bank Training Facilities and locations is required.

Note:

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Starting Rate of Pay $22.00 to $27.00 per hour, depending on experience. For an overview of our employee benefits please visit: Alpine Bank Careers Page Position anticipated to close September 11, 2026, or when filled. 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