Benefits Support Specialist - Training Provided Orsini Unlimited II LLC Coral Gables, FL Job Details Full-time $70,000 - $95,000 a year 15 hours ago Benefits Leadership training provided Opportunities for advancement Qualifications Customer communication Teamwork No experience needed Attention to detail Customer issue escalation Time management Full Job Description Job Summary The role: Support clients who are learning about health-benefit options and help them complete the practical steps around their consultations and follow-up.
The work:
One client may need an appointment confirmed. Another may be missing information. Someone else may have a routine process question or need to be reconnected with the appropriate team member. You will help keep those interactions organized and moving.
What matters:
Clear communication, accurate notes, steady follow-through, attention to detail, and comfort speaking with different types of people.
What we teach:
The company's systems, benefits terminology, client workflow, documentation expectations, and when a question should be handed to a more specialized team member. This can be a strong transition for someone with experience in customer service, reception, hospitality, retail, scheduling, administrative support, or another communication-heavy role. Previous benefits experience is useful but not required to be considered. What We Offer Comprehensive training and one-on-one mentorship Career advancement opportunities Professional development and leadership training Supportive, team-oriented office environment Full-time, in-office position Modern Coral Gables office Qualifications No previous experience required Excellent communication and interpersonal skills Strong organizational and time management abilities Positive attitude with a willingness to learn Professional appearance and demeanor Comfortable working in a team-oriented environment