Coordinator, Tech Trainer Smurfit Westrock

•3.1 Springfield, MA Job Details Full-time 17 hours ago Benefits On-the-job training Qualifications Employee relationship building

Full Job Description Job Summary:

The Technical Trainer assists with training processes locally. The role reports to the site General Manager/ Plant Manager and dotted lines into Operations Learning & Development to ensure training is completed for Operator/ Craft Job Certification. The role will be a key contact/ trainer for team members and be responsible for teammate assessments regarding machine skills

•providing feedback, machine certification responsibility, and conducting assessments related to line of progression movements.

Major Job Responsibilities:

Completes daily technical training on the floor to assist with the Certification of team members in their roles Partners with the site leadership team to support New Hire Orientation/ On Boarding Training Owns tracking, evaluating, and measuring training locally using the company's Dept. Training Standards & Learning System tools Supports site-specific technical learning solution creation (SOP's, Guided Workflows, Technical Learning Aids

•to assist with training) Develops, builds, and maintains relationships with trainees & leaders in their role Participates in new teammate hiring process

•assesses candidates' skills (general and/ or machine, involved in interview process to assess industrial experience, and provides perspective on hiring decisions) Conducts training on all shifts Influences others to be safety-minded Team members will be certified through a Train the Trainer process, support managing day-to-day certification processes, and will be supported by Ops L&D with training tools & general knowledge content. How you will impact

WestRock:

Improve local team performance through increasing skills and time to certification processes.s Cost eliminator driving training efficiencies across roles, saving us unnecessary risk, and reducing the time allotted for training

•a continuous improvement mindset What you need to succeed:

Critical Skills/ Capabilities:

Growth and Results Oriented:

Results-oriented person who looks for constant ways to improve

Innovation:

Able to support implementation of new processes and new learning technologies to drive training into the flow of work

Interpersonal Skills:

Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKRs, and leading people or teams (self-awareness)

Accountability:

Holds self and others responsible for actions and results

Influence:

Able to partner and build relationships to influence teams to work together, share best practices, and develop and drive effective training for operations teams

Decision Making:

Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriate timeframe; knows when to decide and/ or when to seek additional input, and drives for consensus

Communication:

Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes

Quality:

Actively work to ensure quality is maintained while minimizing waste

Technical Skills:

1

•3 years' experience conducting/ leading training, including On-The-Job training, or similar, in a manufacturing environment preferred 2

•4 years' experience in a manufacturing environment preferred Knowledge of Learning Management Systems preferred Microsoft Office Experience Preferred

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Word, Excel, Outlook, PowerPoint, Forms Others Qualification:

Facilitation/ Presentation Skills Influencing Partnering Problem Solving/ Continuous Improvement Professionalism What we offer: Comprehensive training with numerous learning and development opportunities An attractive wage, reflecting skills, competencies, and potential A career with a global packaging company where Sustainability, Safety, and Inclusion are business drivers and foundational elements of our daily work