Development Specialist Duluth Superior Area Educational Television Corporation Duluth, MN Job Details Full-time $55,000 - $60,000 a year 1 day ago Benefits 403(b) matching Health insurance Dental insurance Paid time off 403(b) Life insurance Qualifications Project team coordination Customer communication Microsoft Excel Email customer support Computer literacy Basic math In-person customer service Project coordination Research Candidate relationship management (CRM) systems Attention to detail Customer engagement Organizational skills Managing projects CRM system proficiency Productivity software Associate's degree Non-profit experience Communication skills Donor and alumni database management Professionalism Client interaction via phone calls Customer data entry Interpersonal communication Full Job Description Development Specialist PBS North/The North 103.3FM is seeking a motivated and detail-oriented Development Specialist to join our mission-driven public media team. As a key member of the Development department, reporting to the Director of Development, this role supports the planning, execution, and optimization of fundraising campaigns across television, radio, and digital channels while also providing operational support to the department. The ideal candidate for this position has prior development or nonprofit fundraising experience, strong organizational instincts, and is looking for a role with real growth potential in the nonprofit industry. Candidates must be able and willing to work a flexible schedule to accommodate evening and weekend fundraising events. Duties and Responsibilities Campaign Management & Fundraising Plan and execute on-air fundraising campaigns: Collaborate with the Sr. Annual Giving Manager to establish campaign strategies Coordinate with production, programming, marketing, and operations teams to ensure seamless campaign execution Write and edit scripts for on-air talent and promotional materials Research, select, and coordinate thank you gift inventory and fulfillment Coach and prepare on-air talent for fundraising segments Coordinate digital fundraising assets including email campaigns and online donation platforms, ensuring strategy maximizes campaign impact Support creation and deployment of digital fundraising campaigns Compile fundraising performance data and assist department leadership in analyzing donor trends to identify opportunities for increased engagement and revenue growth Donor Relations & Stewardship Coordinate ongoing and special donor mailings including printing, assembly, posting, and mailing of acknowledgements and renewals Monitor and implement strategies to improve donor retention, reactivation, and donor upgrades through personalized outreach and stewardship activities Maintain accurate and detailed records of donor activities within the fundraising CRM Utilize CRM reporting and segmentation tools to support targeted donor communications and campaign planning Provide responsive customer service on a rotating schedule via phone, email, and in-person contact to ensure accurate and prompt resolution of station communications Identify potential major gift and planned giving prospects and communicate opportunities to development leadership Coordinate and work with department volunteers in support of fundraising activities and events Administrative Support Contribute to development team's planning and execution of donor touchpoints Maintain proficient knowledge of PBS North's history, programs, strategic plan, and financial needs Support the Senior Annual Giving Manager and Development Director in collecting campaign data and coordinating department reports Additional Responsibilities Crosstrain across department and serve as backup support for other positions as needed May provide remote support to partners Other related duties as assigned Education and Experience Requirements Associate degree or equivalent professional experience is required; bachelor's degree in a related field is preferred. 1+ year of nonprofit fundraising experience is required; 2+ years of fundraising experience is preferred. 1+ year of customer service experience is required. Project coordination experience, preferably managing multiple concurrent projects is required; background in broadcast media preferred. Required Skills and Abilities Uphold and promote PBS North and The North 103.3FM's vision and mission, demonstrating commitment to our organizational values of integrity, respect, community, learning, creativity, and curiosity Exceptional written, verbal, and interpersonal communication skills with ability to communicate clearly across multiple channels including email, written materials, and face-to-face interactions Strong project management skills with proven ability to manage multiple priorities, meet deadlines, and collaborate with others Flexibility to work effectively with diverse personality types while maintaining professionalism and assertiveness when necessary Highly motivated self-starter who can work independently and collaboratively within a team environment Computer proficiency including Microsoft Office products (Word, Excel, PowerPoint) and ability to learn new software systems quickly Experience with fundraising CRM systems and accurate data entry practices Excellent customer service orientation with knowledge of professional telephone and email etiquette Strong attention to detail and organizational skills Ability to perform basic mathematical calculations including budget tracking and gift processing Demonstrated willingness to learn and engage others in the mission of the organization Other Requirements Occasionally required lift and carry up to 25 lbs Available to work flexible schedule including early mornings, evenings, and weekends for station events and fundraisers Standard business hours are 8am-4:30pm in an office environment with occasional work in our TV and radio studios Ability to represent PBS North and The North 103.3FM professionally at community events and public venues

Pay:

$55,000.00 - $60,000.00 per year

Benefits:

403(b) 403(b) matching Dental insurance Health insurance Life insurance Paid time off

Work Location:

In person