Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Principal Quality and Training Analyst (PQTA)-Assists with coordination of training and/or quality programs and activities. Schedules training for new employees, identifies training gaps and assists with developing and delivering training programs and curriculums to promote continuous improvement. Performs limited scope/non-clinical quality reviews of staff customer interactions and associated documentation and assists with corrective action plans if needed. Supports program compliance with corporate, departmental and client policies and procedures including SOPs and applicable health authority regulations (e.g.

FDA, EMEA

), as well as standard inquiry management and documentation practices. May support the operations team as a liaison with the client for training and/or quality topics. Previous experience supporting Risk Evaluation and Mitigation Strategy (REMS) programs is highly desired, including familiarity with REMS requirements, regulated processes, and associated training and compliance activities. Must be able to successfully navigate and operate in a fast-paced detail-oriented environment.