Training Coordinator

Training Coordinator Forsyth Technical Community College - 4.1 Winston-Salem, NC Job Details Part-time 11 hours ago Qualifications Computer operation Contract management Phone communication Faculty collaboration Student record keeping Data reporting Student information system Student performance data analysis Mid-level Client relationship development 3 years Schedule management Education Data management Decision making Organizational skills Contracts Enrollment management CRM system proficiency Training & development Training Business Associate's degree Data-driven decision making Communication skills Workforce development Stakeholder relationship building Cross-functional communication Educational program management Client interaction via phone calls Full Job Description The Training Coordinator will be responsible for scheduling and coordinating classes through Forsyth Tech's Customized and Corporate Training programs in partnership with local companies. This position involves scheduling and building classes, registering participants and completing required course documentation. Minimum Qualifications

REQUIREMENTS

: Associates degree in Education, Workforce Development, Business, or a related field.

Note:

Degrees and hours must be from a college accredited by a United States Department of Education accepted accrediting agency such as SACSCOC . Minimum three (3) years of l experience in career services, workforce development, employer engagement, or a related area. Strong ability to build relationships with participants, faculty, and industry partners. Experience using CRM systems and data-driven decision-making for program improvement. Excellent communication and organizational skills Ability to work independently and collaboratively in a fast-paced, evolving environment.

Preferred Qualifications Preferred:

Experience in training or workforce development or knowledge of industry-specific workforce needs. Understanding of community college systems and strategic initiatives for workforce development. Knowledge of NCEdge Customized Training or adult learning principles Experience with training or project management platforms Essential Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties as assigned.

Schedule and Build Training Classes:

Oversee all aspects of building training courses in alignment with organizational and client needs. Schedule corporate training and customized training classes on a regular cadence in alignment with training agreement

Manage Enrollment Process:

Collaborate with the central data management team to house student information in the Student Information System. Ensure all participants at client sites register in all training courses using the college registration procedures Create and maintain class rosters for each scheduled training session

Oversee Non-Instructional Course Support:

Prepare and process instructor contracts for both internal and third-party instructors Order and deliver training materials to ensure readiness before class starts Attend training sessions as needed for program quality purposes Collect completed rosters and attendance records upon class completion Complete course close outs while verifying documentation and ensuring accurate reporting

Program Assessment & Reporting:

Ensure data accuracy and compliance with institutional and regulatory standards Collect and analyze data on student participation, employer satisfaction, and employment outcomes to continuously improve program effectiveness

Professional Communication & Client Relationship Management:

The Training Coordinator serves as a key point of contact between the college and external business and industry partners. This role requires a high level of professionalism, diplomacy, and relationship management to support successful corporate training engagements. Communicate clearly, professionally, and responsively with external business clients, instructors, and internal college stakeholders via email, phone, virtual meetings, and in person interactions. Build and maintain positive, trust-based relationships with employer partners to support ongoing and future training initiatives. Manage client expectations by providing accurate information related to schedules, enrollment, documentation requirements, and course logistics. Demonstrate sound judgment, discretion, and confidentiality when handling proprietary business information or sensitive program details. Represent the college in a professional manner that reflects an understanding of corporate environments, employer priorities, and workforce development partnerships. Effectively navigate and resolve issues or changes related to training delivery while maintaining strong client relationships. Physical Demands

PHYSICAL DEMANDS

: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will need to regularly operate and use computers, phones and other electronic equipment. The employee will frequently communicate and must be able to exchange accurate information with others. The employee may need to move around their office and/or campus to attend meetings/ classes and to access files, machinery or other job-related tools. The employee may need to lift and/or move equipment, tools or paperwork up to 25 pounds. The employee may need to position themselves by reaching, stooping, kneeling or crouching in order to adjust or collect equipment and/or supplies. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.

Workplace Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Encounters low to moderate noise levels in the work environment. Posting Detail Information Open Date 04/27/2026 Close Date 05/18/2026 Open Until Filled No Special Instructions to Applicants