Job Description This is a part time role (~10hrs/week), approximately 2 hours per day, 5 days per week

Location:

Remote within California (Team based in Oakland/San Ramon/Sacramento; no regular office presence required)Insight Global Consulting is seeking a Training Specialist to support a large utility client's Asset Knowledge Management (AKM) and Electric Mapping organization. This role is focused on training administration, facilitation, coordination, and delivery support for existing training programs.

The ideal candidate will partner closely with subject matter experts and training leads to organize training materials, prepare content for delivery, facilitate virtual learning sessions, manage training logistics, and support ongoing program administration. While the role will assist with updates to training materials and learner resources, it is not primarily an instructional design or course development position.

This individual should be comfortable presenting and teaching content, engaging learners in a virtual environment, and ensuring training programs run smoothly from both an administrative and delivery perspective. GIS or mapping knowledge is considered a strong asset but is not required.

This is a highly collaborative role offering exposure to enterprise-scale knowledge management, electric mapping operations, and workforce enablement initiatives within a critical infrastructure environment.

Day-to-Day ResponsibilitiesCoordinate and administer training activities, schedules, participant communications, and training documentationPrepare, organize, and maintain training materials, presentations, guides, and learner resourcesConvert existing training content into engaging, presentation-ready formatsFacilitate virtual instructor-led training sessions and guide participants through learning activitiesSupport delivery of training developed by subject matter experts and training leadsAssist learners by explaining concepts, answering questions, and reinforcing key learning objectivesManage attendance tracking, learner records, feedback collection, and training metricsDevelop and maintain supporting learning assets, including reference materials, job aids, and participant guidesCreate knowledge checks, exercises, assessments, or exam materials as neededCapture participant feedback and support continuous improvement of training content and delivery methodsCoordinate with stakeholders to ensure training materials remain aligned with current approved processes and proceduresSupport ongoing communication and collaboration across training, operations, and mapping teams Skills and Requirements 3-5+ years of experience supporting training programs, training coordination, learning administration, or training deliveryDemonstrated experience facilitating and teaching content to end users, including virtual instructor-led training sessionsStrong presentation and communication skills with the ability to engage learners and explain concepts clearlyExperience organizing, maintaining, and updating training materials, participant documentation, and learning resourcesExperience supporting training logistics, scheduling, attendance tracking, and stakeholder coordinationStrong verbal and written communication skills with the ability to work across multiple stakeholdersProficiency with Microsoft Office Suite (Excel, Word, PowerPoint)Strong organizational skills with the ability to manage multiple priorities in a structured environmentProactive mindset with strong follow-through and attention to detailExperience supporting process documentation, SOPs, user guides, reference materials, or training documentationGIS, mapping, or electric mapping knowledgeFamiliarity with utility work management, asset management, or related operational processesExperience developing training exercises, knowledge checks, assessments, or evaluation materialsPrior utility industry experience (ideally PG&E)Experience with SharePoint or document management repositoriesExperience with Visio or process flow diagramming toolsExperience with systems such as SAP, EDRS, or similar workflow/document management tools We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.