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Program Support Specialist
Job
Segrera Associates
Remote
$40,560 Salary, Full-Time
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Job Description
We are working with a client in Sarasota looking for a Program Support Specialist. This role would be 100% onsite during the training period and then transition to 1 week in office and 1 week remote work. They are looking to hire ASAP This position focuses on training coordination, class logistics, LMS administration, documentation, and classroom support, with limited facilitation responsibilities. This role is ideal for someone highly organized, detail-oriented, and comfortable supporting instructors and learners in a dynamic training environment. Training Program & Administrative Support Manage learner registrations, class rosters, waitlists, and scheduling within the Learning Management System (LMS). Track course completions, certifications, assessments, and evaluations with a high degree of accuracy. Maintain training records, attendance logs, scorecards, and performance reports. Serve as a point of contact for internal teams and external learners regarding training logistics and enrollment. Prepare classrooms and training labs before sessions, including materials, equipment, and signage. Coordinate classroom setup, breakdown, cleanup, and reset between sessions. Ensure the Training Center and Lift Lab remain clean, organized, and customer-ready. Support visiting learners, instructors, and guests during training events. Assist with maintaining and updating training materials, presentations, job aids, SOPs, and reference documents. Coordinate printing, version control, and distribution of training resources. Support upkeep and inventory tracking of training equipment, tools, and demo units. Support instructors during hands-on activities as needed. Occasionally assist with facilitation of small segments of training once fully onboarded and trained. Requirements Associate's or Bachelor's degree in education, business, communications, or related field OR equivalent professional experience 1-3 years experience in training coordination, administration, or program support