Systems Training Specialist Quality Sound

• 4.0 Stockton, CA Job Details Full-time $60,000
• $80,000 a year 22 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Opportunities for advancement Referral program Qualifications Teamwork Interpersonal skills Presentations for conferences or internal meetings Driver's License Presentation skills Instructor-led training (training delivery method)

Full Job Description Job Title:

Systems Training Specialist

• Low Voltage Systems (Healthcare & Education)

Location:

Greater Sacramento Valley, CA Job Type:

Full-time, Hybrid In-Office/Remote Industry:

Low Voltage Contracting Experience Level:

Mid-Level Compensation:

Salaried, $60K

• 80K per year, dependent on experience

About Us:

We are a growing leader in the low voltage electrical industry, delivering high-quality solutions in life safety and communications systems. Our specialties include nurse call systems, school critical communications, audio/visual systems, and fire/security systems installation and support.

Position Overview:

The Systems Training Specialist is responsible for customer education, training, and long-term user adoption. This role partners with healthcare and education clients to develop engaging learning experiences, deliver instructor-led and virtual training, create educational resources, and support successful system adoption.

Key Responsibilities:

Customer Education & Implementation Support

• Lead customer education during new system implementations and upgrades.
• Coordinate training activities before, during, and after system go-live.
• Conduct workflow assessments to tailor training to customer needs.
• Support implementation teams to ensure a successful transition and user readiness. Training & Education Delivery
• Design and deliver instructor-led, virtual, one-on-one, and train-the-trainer programs.
• Develop customized learning plans for end users, administrators, IT, facilities, and leadership.
• Evaluate training effectiveness and continuously improve curriculum.
• Provide refresher training and onboarding for new client personnel. Digital Learning & Content Development
• Collaborate to develop and maintain a digital training library including videos, quick-reference guides, presentations, workflow diagrams, and e-learning modules.
• Create reusable instructional templates and standardized onboarding materials.
• Maintain current documentation reflecting software and system updates. Customer Success & Ongoing Education
• Build trusted relationships through proactive education and coaching.
• Monitor user adoption and recommend additional training opportunities.
• Serve as the primary resource for customer education throughout the client lifecycle. Internal Collaboration
• Partner with Sales, Operations, Engineering, and Service teams to coordinate training plans.
• Share customer feedback to improve products, processes, and educational materials.

Qualifications:

Required

• 3+ years of experience in corporate training, customer education, instructional design, customer success, healthcare education, or related field.
• Outstanding presentation, communication, and facilitation skills.
• Experience creating professional training materials.
• Ability to explain technical concepts to non-technical audiences.
• Comfortable presenting to and training mixed audiences
• end users, clinical staff, administrators, IT staff, and leadership
• Valid California driver's license with a clean driving record and willingness to travel throughout Northern California. Preferred
• Experience with digital content creation tools (video recording/editing, screen capture, or instructional design platforms)
• Familiarity with low voltage systems (nurse call, critical communications, fire alarm, A/V, or similar)
• Clinical certification or licensure (e.

g., RN) for candidates primarily supporting healthcare implementations

Work Environment:

• Office environment, temperature-controlled

Work Location:

Northern California, with visits to client sites

• Physical demands: Repetitive movement of hands and fingers, ability to lift up to 25-50 lbs.
• Travel required: minimal

What We Offer:

• Competitive salary and benefits package
• Health, dental, and vision insurance fully paid for by Company
• 401(k) with company match
• Paid time off and holidays
• Company-provided laptop and cell phone
• Career growth opportunities within a supportive and mission-driven company

Pay:

$60,000.00

• $80,000.

00 per year

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Referral program Vision insurance

Work Location:

Hybrid remote in Stockton, CA 95205