Are you ready to launch a fulfilling career in customer relations right here in Arlington? PinPoint Marketing, a dedicated partner supporting AT&T's services, is actively seeking an Entry Level Customer Success Associate. If you have great people skills and are looking for a full-time career opportunity where your hard work directly impacts your paycheck, we urge you to apply. We hire for attitude and train for expertise—no prior experience is necessary. Earnings Potential & Development We offer a transparent and aggressive compensation plan designed to reward your effort and impact on client satisfaction.

Financial Structure:

This position offers a Competitive Hourly Wage/Base Salary supplemented by an exceptionally strong, Uncapped Performance Commission based on the solutions you provide to customers.

Income Floor Guarantee:

New associates joining our team typically achieve a minimum annual income of $45,000.

Career Advancement Opportunities:

Beyond compensation, we offer structured mentorship and clear pathways designed for upward mobility into training, territory management, and leadership roles within the firm.

Training Investment:

We provide thorough, fully compensated, on-the-job training to ensure you become proficient in AT&T product knowledge and client consulting techniques.

The Role:

Client Focus Your primary function is to serve as the face of our organization, focusing on service excellence and solution delivery.

In-Person Engagement:

Initiate and manage direct interactions with customers to address their needs and elevate their service experience.

Needs Assessment:

Conduct detailed consultations to analyze customer accounts and identify opportunities where AT&T products can enhance their home or mobile setup.

Resolution & Upgrades:

Guide clients through service adjustments, product additions, and feature upgrades, ensuring all recommended solutions meet their specific requirements.

Relationship Building:

Cultivate positive, lasting customer relationships built on trust and reliable service expertise.

Ideal Candidate Profile Strong People Skills:

Excellent interpersonal and verbal communication abilities are paramount.

Goal-Oriented:

A determined mindset focused on achieving performance metrics and professional milestones.

Full-Time Availability:

Commitment to a consistent, full-time, in-person schedule Start your career path with PinPoint Marketing. Apply today!

Job Type:

Full-time Pay:

$950.66 - $1,444.88 per week

Benefits:

On-the-job training Professional development assistance Referral program

Work Location:

In person