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Job Description
Account Development Specialist
BARENTZ NORTH AMERICA LLC - 3.0
Plano, TX Job Details Full-time 3 hours ago Qualifications Biology Business development management New product introduction Communication with suppliers Managing customer accounts Product presentation Microsoft Excel Sales reporting Customer relationship building Email customer support Microsoft Outlook Phone communication Client inquiry handling Laboratory experience Account development Mid-level Client relationship development Lead Conversion Bachelor's degree in biology Inclusive leadership practices Sales presentations Social media platforms Bachelor's degree in engineering Sales quoting Client base expansion Sales growth strategy Customer engagement Technical presentations (as sales engineering task) Territory management New customer acquisition Full Job Description The Account Development Specialist plays a fundamental role in achieving customer acquisition and revenue growth objectives by sourcing new sales opportunities through inbound lead follow-up and outbound calls and e-mails. They will build relationships and understand customer business in order to provide appropriate products or solutions. Essential Duties and Responsibilities• Develop and implement individualized and detailed sales strategies to maintain and grow Barentz' market presence and gross profit Prompt follow-up on company and principal supplied leads Move prospects through the sales process to secure new business, utilizing CRM software to monitor progress and document interactions Collaborate with Management and outside sales as needed on specific accounts within their territory Incorporate appropriate sales techniques when prospecting new customers, ensuring effective communication of Barentz' brand and market presence Utilize product knowledge and sales experience to clearly deliver the value proposition to customers, existing and new Sustain and improve upon the level of service offered to our customers via unique and new service initiatives to ensure we are Creating Customer Success at all times Represent Barentz as a leader in the industry through conferences, industry events, social media platforms, networking events, etc. Build and maintain relationships with customers, creating a network of resources for the future Prepare and deliver sales presentations and product demonstrations, where applicable, either in person or virtually Serve as a liaison with Principal Management and Key Supplier(s) on specific accounts within the assigned territory Address customer questions, concerns and inquiries with a sense of urgency and accuracy Send quotes to new/existing customer and sample requests, etc., as required Participate in new product introductions, training, joint sales calls, and testing Support and lead by example, Barentz' culture, values and fundamentals Foster an inclusive and diverse workplace where every team member feels valued and respected Participate in ongoing personal development opportunities including, but not limited to, product and sales training Issue timely reporting of customer issues and opportunities through call reports, emails, phone calls, and other means of communication Other duties as requested Qualifications Bachelor's degree in Chemistry, Biology or Engineering preferred Technical Training for assigned industry required (i.e., Food Technology, Animal Science, Regulatory, formulations, end user applications, certifications, etc.) Minimum of 3 years sales, tech services and/or lab experience preferred Demonstrated sales success Professional sales management discipline including the use of CRM, documentation of sales activities (call reports, account plans, customer/prospect profiles, itineraries, account profitability review) and development of a territory plan Exceptional interpersonal and communication skills, as they will be responsible for interacting with customers, suppliers, colleagues and the management group on a daily basis Ability to quickly comprehend and understand formulations and end user applications Self-motivated, high energy, and engaging level of enthusiasm and positive outlook Effective written and verbal communication skills and the ability to adapt communication style to the audience as needed Software knowledge of Microsoft Office including Outlook, Teams, Word, Excel and PowerPoint