Front Desk / Canine Coach

Front Desk / Canine Coach Dogtopia of Plymouth

• 2.7 Plymouth, MI Job Details Part-time $14
• $16 an hour 20 hours ago Benefits Employee discount Flexible schedule Qualifications Pet care Record keeping Maintaining an organized workspace Removing debris Floor cleaning Phone communication Social media management Customer service Upselling Greeting customers Routine inspections Microsoft Office Social media platforms Dog handling Data entry Safe environment creation E-learning platforms Productivity software Guest services Clean workspace maintenance Communication skills Entry level Client interaction via phone calls Full Job Description

FRONT DESK COORDINATOR JOB DESCRIPTION

Bring your dog to work? That's right! Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual that will be the first point of contact as a Front Desk Coordinator. This person should love dogs

• and, upon successful completion of training, you can even bring YOUR dog to work with you!

What a bonus!

What we offer:

Compensation Qualifications:

It's always bring your dog to work day! Education in basic dog obedience and training Fun, dynamic team culture with more than 180 locations Career progression based on performance Additional certification programs available Competitive wages with flexibility in scheduling Learn key skills related to customer service, teamwork, or even sales!

Core Competences:

Consistent and timely attendance Ability to learn dog recognition Completion of all E-learning platforms NPS and phone scores Proper door control in all rooms Proper record keeping Participate and lead topics in team meetings

Personal Characteristics:

Detail oriented Quick thinker Emotionally intelligent Outgoing, enthusiastic by nature Fun-loving Strong multitasker Excellent communicator Day to Day Duties Data entry Creating Pet Parent Charts Greeting

EVERYONE

that walks in or out of Dogtopia! Understanding Dogtopia's retail items o Understanding our Dogtopia-isms. The rules by which we, as Dogtopians live by are: We LOVE life unconditionally like a dog. We STAY loyal to our pack. We CHASE the absolute highest standards of safety. We PLAY to our fullest potential. We TREAT every day like It's the Most Exciting Day Ever!

Qualifications:

Must be 18 years or older Shift availability: Monday

• Friday 6:15AM
• 1:00pm and one weekend day is required (9:30am
• 5:30pm) Must love dogs Familiarity with Microsoft Office software, as well as all social media platforms Great written and verbal communication skills Energetic and enthusiastic attitude Maintain a clean and organized workspace Ability to work flexible days and hours, including holidays and weekends Ability to work cohesively with others in a fun, fast paced environment Strong customer service skills, along with customer tolerant Ability to make/take phone calls while still assisting lobby Must be comfortable with up-selling Ability to assist the Rover and run dogs to and from playrooms during pick-up and drop-off times.

Clean and Safe Environment

• to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty complete Keeping the facility clean of messes at all times Does walk through and risk awareness inside and outside playrooms Ensure playrooms are following proper policies and procedures Cleaning may include, mopping, sweeping, trash, and water refill Equipment check for proper operations Being proactive in making sure dogs are always in a clean and safe environment is key!

Health and Grooming Spa Services coordinator — ensure all spa services get done timely and are done to specifications Will learn how to identify dog breeds and behaviors Report dog scuffles right when they occur for safe wound cleaning if needed Work with team to assure our Quality of Care sets the standards for dog care Customer Service and Presentation Ability to work cohesively with their team in a respectful and professional manner Excellent communicator and can speak consistently to out 3 Ss (Smile, Story, Satisfaction) Be knowledgeable on pricing and services Use social media to promote in-store and out of store events Strive for high customer review ratings by always smiling for the cameras and engaging in safe play ENJOY your team! GROW your team! And PLAY to your fullest potentialAs the Front Desk Coordinator you are responsible to work with all customers, furry friends and team members to ensure Dogtopia sets the highest standards and satisfaction of safety and fun.

Hours per week:

15-29

This Job Is:

Open to applicants who do not have a college diploma

Work Remotely No Job Type:

Part-time Pay:

$14.00

• $16.

00 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person