Pay:

Starting at $11.25/hour, with increases based on performance Front Desk Receptionist House of Hounds Job Summary We are looking for a highly organized and professional Front Desk Receptionist to join our growing team. This role is the first point of contact for our clients and their pets, so providing exceptional customer service is a must. You'll handle a mix of front desk responsibilities, scheduling, and hands-on work with dogs in a fast-paced, energetic environment. We have two locations, Nitro & Charleston so flexibility to work at both is preffered. Key Responsibilities Greet and welcome clients and their pets in a friendly, professional manner Check dogs in and out efficiently Safely take dogs up and down a flight of stairs to the salon if needed Answer incoming calls and schedule appointments Maintain a clean, organized, and presentable front desk/lobby area Assist with calendar management and staff scheduling Provide excellent customer support and resolve issues promptly Support team members to ensure smooth daily operations Assist in dog daycare during slower front desk periods What We're Looking For Working with dogs is rewarding, but it's not easy. We're looking for reliable, positive individuals who truly care about animals. No experience? No problem, we'll train the right person.

Our ideal team member:

Is reliable and consistently on time Thrives in a fast-paced environment Communicates clearly and honestly Works well independently and as part of a team Is physically active throughout their shift Can lift 40+ pounds Is detail-oriented and a strong multitasker Maintains a positive attitude Can work without being on their cellphone Is available for some weekends and holidays Loves dogs and enjoys hands-on work Brings energy, enthusiasm, and a team-first mindset About Us Locally owned and operated since 2006 (Nitro) Charleston location opened in 2018 and growing Team of 25+ employees, ages 16-60 We offer dog and cat grooming, boarding, and daycare Opportunities for growth within a fast-expanding company On-the-job training provided Why Work With Us? Our mission is to provide a safe, fun, and engaging environment for the pets in our care while creating a positive, supportive workplace for our team.

Our values include:

Exceptional customer service Treating every pet like our own Open and honest communication Personal growth and development Teamwork, respect, and positivity Celebrating success and rewarding hard work Maintaining a fun, drama-free environment Schedule & Benefits 12-40 hours per week (full-time & part-time available) Flexible scheduling Employee discounts If you're hardworking, positive, and passionate about animals, we'd love to meet you. Join our team and grow with us!

Pay:

From $11.25 per hour

Work Location:

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