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JH
JOHN H WHITTAKER
Customer Service Representative - Dog Training Center
Entry-Level JobVerifiedNo experience needed
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Scorecard
Based on Massachusetts data
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What they do
An Animal Trainer trains animals to become familiar with human voices and contact, and to respond to commands. Trains dogs to assist people with disabilities. May train animals for a health, competition, or show. May train other animals such as horses, dolphins, and apes.
$42,061 / year median in Massachusetts
+10% projected growth
Job Description
Customer Service Representative - Dog Training Center
The ideal candidate loves dogs, enjoys helping people, computer savvy and is able to remain calm under pressure. Qualifications High school diploma/GED Previous experience in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively
JOHN H WHITTAKER
Methuen, MA Job Details Full-time $20 - $25 an hour 10 hours ago Benefits Paid time off Opportunities for advancement Qualifications Phone communication Incident Escalation High school diploma or GED Managing clients in a customer support role Client database systems Task prioritization Educational program scheduling Communication with pet owners Computer skills Appointment scheduling Customer information system software Escalation handling Communication skills Entry level Client interaction via phone callsFull Job Description Benefits:
Opportunity for advancement Paid time off Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to coordinate intake for board & train/ day school, provide access to digital resources (online pre-instruction), schedule classes, updating clients weekly, follow-up on satisfaction. This position also includes escalating every complaint or problem so owners are quickly and completely satisfied. We are a busy small business with a lot going on. The environment is noisy, and often chaotic given the number of dogs being trained, and classes being instructed.The ideal candidate loves dogs, enjoys helping people, computer savvy and is able to remain calm under pressure. Qualifications High school diploma/GED Previous experience in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively