LAN Gaming Associate - Boeing Center at Tech Port

LAN Gaming Associate

POSITION

LAN Gaming Associate

DEPARTMENT

Esports and LAN Gaming

REPORTS TO

LAN Center Manager & LAN Center Supervisor

FLSA STATUS

Part-time Hourly, Non-Exempt SUMMARY In this role, you will be responsible for operating and maintaining a 50 PC LAN Center. Standard tasks will include performing cashless sales, greeting and servicing customer needs, troubleshooting PC's, updating games, and thorough cleaning of desks/chairs/peripherals. Additional tasks may be assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Operate the LAN Gaming Center; to include technology troubleshooting, daily operations, and customer interactions Work with the Esports and LAN Gaming department to help setup and run esports related events and tournaments Must be able to work cashless sales terminal Additional tasks may be assigned Qualifications Strategic and critical thinker who is dynamic, forward-thinking, analytical, and extremely well organized Excellent service & communication skills Must pass background and credit check Must be 18 years old Must be TABC certified

EDUCATION AND/OR EXPERIENCE

Customer service experience required Knowledge of PC hardware required High school diploma or general education degree (GED) preferred Experience in running gaming related events preferred Experience in troubleshooting PC's preferred

SKILLS AND ABILITIES

Ability to work nights, weekends and holidays Ability to work in a team Positive attitude and neat appearance English preferred as primary language, but not required Knowledge of games and gaming platforms, and able to assist users with any issues Ability to keep 50+ systems operating while maintaining proper cleanliness Additional tasks may be assigned

PHYSICAL DEMANDS

Ability to stand and walk for entire length of shift Ability to lift and carry supplies and equipment up to 60 pounds and place items on high and low shelves Ability to get under desks and counters to adjust wiring/move equipment Occasionally required to reach up to 6-7 feet, twist at waist, bending and squatting While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.