Front Desk Receptionist/Esthetician Bellagio Med Spa - 5.0 Phoenix, AZ Job Details Part-time | Full-time Up to $20 an hour 4 hours ago Qualifications Foreign language proficiency Patient scheduling systems Phone communication Salon software Lead Conversion Content creation Organizational skills Reservation systems Med spa experience Sales follow-up Office phone management Full Job Description Bellagio Med Spa | English & Spanish Required Bellagio Med Spa is seeking a dependable, organized, and personable professional to manage front desk operations and deliver an exceptional client experience. We're looking for someone who takes initiative, follows through, and can confidently manage a busy schedule across our spa locations. As the first point of contact, you will play a key role in turning inquiries into appointments, keeping our team organized, and making every client feel welcomed and cared for. Key Responsibilities Respond professionally to phone calls, texts, and client inquiries in English and Spanish . Follow up promptly with interested prospects, explain service options, and convert inquiries into scheduled appointments. Coordinate appointment calendars for two locations, ensuring accurate scheduling and clear staff communication. Confirm appointments, manage rescheduling, and follow up on cancellations and missed visits. Welcome clients, assist with check-in and checkout, and provide attentive service throughout their visit. Maintain accurate client records, treatment notes provided by staff, payments, and account information with discretion. Coordinate daily staff assignments and complete clear end-of-day handoffs. Keep the reception area polished, organized, and welcoming. Required Qualifications Fluency in both English and Spanish is mandatory , including the ability to handle client calls and written messages in both languages. Strong organizational skills and the ability to manage multiple priorities accurately. Excellent communication skills and a confident, professional phone manner. Reliable attendance, punctuality, and consistent follow-through. Comfort using scheduling software, computers, and digital communication tools. A client-focused attitude and the ability to remain composed during busy periods. Willingness to actively follow up with leads and support appointment-booking goals. Preferred Qualifications Experience in a medical spa, healthcare office, hospitality, or a busy reception environment. Familiarity with Zenoti, Acuity, or similar scheduling systems. Experience with sales, lead follow-up, or client retention. Social media and content creation skills are a plus. To Apply Submit your résumé and a brief introduction highlighting your relevant experience and proficiency in English and Spanish. Please apply only if you meet the mandatory bilingual requirement and are prepared to take ownership of a fast-paced, client-facing role.

Pay:

Up to $20.00 per hour

Work Location:

In person