At Dollywood Parks & Resorts, we create memories worth repeating! We are seeking an Esthetician who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together while caring deeply about our brand. We want to work alongside someone who acts as an extension of our mission, values, and culture. The ideal Esthetician will be equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. This role is required to possess a valid Tennessee Board of Cosmetology Esthetics License. Responsibilities include performing various skin care services, having product knowledge to make appropriate recommendations to clients, and ensuring exceptional customer service while following all health and safety regulations. Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable. Summary of Essential Functions and Responsibilities Must be able to perform Esthetic/ skincare/ body treatment services following safety guidelines Have sufficient knowledge of services & products to promote sales of services and retail Must be willing to train with Department Lead, training would consist of skincare protocols for all facials, waxing, and body treatment services Must have some knowledge of operating skincare machinery and devices, or willing to learn Must complete product knowledge training for back bar usage, and promotion of retail sales Must follow sanitation and safety protocols Must perform daily sanitation and housekeeping duties of treatment rooms, including but not limited to laundry or floors, sanitation of all service bowls, brushes and implements used Management reserves the right to change and/or add to these duties at any time Education and Experience Required Must be at least 18 years of age Required educational requirements: High school diploma or equivalent Must have current Esthetician License in the state of Tennessee Basic arithmetic skills, cash handling or credit card transaction skills with accuracy Proficient computer skills are a must Excellent Customer Service skills Excellent Communication skills Must have general housekeeping skills Knowledge, Skills, and Abilities Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees Must be self-motivated and disciplined Must be able to prioritize and complete work assignments on a timely basis Must maintain strict confidentiality and judgment regarding privileged information Must have professional appearance with good personal hygiene Must be productive in a fast-paced environment Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills Must be able to communicate effectively with Guests and Hosts using approved communication methods Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals Able to comprehend instructions and retain information Able to perform duties consistent with creating a safe and secure environment for hosts and guests Able to be flexible to handle frequent changes in priorities Must display and live out Lead with Love qualities strongly rooted in the Dollywood Company culture by being patient, kind, humble, respectful, selfless, forgiving, honest, and committed Must reflect Dollywood's image by being genuinely friendly and caring and by taking pride in work Must promote and support a "team" work environment by cooperating and helping co-workers Able to add, subtract, multiply and divide with accuracy Physical Requirements |

Environmental Conditions Lifting and Carrying :

Position may require occasional to frequent lifting of up to 50 lbs utilizing company's safety guidelines for safe lifting

Mobility :

Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours

Repetitive Movements :

This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions

Environmental Conditions :

This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat

Cognitive and Sensory Requirements :

This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved communication methods Able to meet the physical demands of the job The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.