Staff Associate

Staff Associate Gupton-Jones College of Funeral Service - 3.0 Dallas, TX Job Details 1 hour ago Qualifications Funeral service consultation Client inquiry handling In-person customer service Client relationship development Working with families Entry level Client interaction via phone calls

Full Job Description Location:

Dallas, TX NorthStar Memorial Group is seeking a Staff Associate at Restland Funeral Home in Dallas, TX. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families, until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers - we uphold our commitment to care in every interaction. Responsibilities Collaborate with funeral directors with events held on-site, including services and arrangement conferences Establish and maintain strong business relationships with families Always maintain reverence and respect for the deceased Assist in preparing the memorial area for the family before the services start Ensure that flowers and other memorabilia are returned to the family after services Answer customer inquiries professionally, either by phone or in person Qualifications 1 year of experience in customer service preferred Experience handling difficult situations Funeral professional experience preferred We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status. Contact Information NorthStar Memorial Group 13005 Greenville Ave, Dallas, Texas 75243 (832) 856-7278 https://clrco.com/4jMue28

Dnu Contact:

Sydney Moore (832) 856-7278