Funeral Home/Mortuary Manager New Tacoma Cemeteries, Funeral Home & Crematory University Place, WA Job Details Full-time 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Retirement plan Qualifications Teamwork Interpersonal skills Employee relationship building Microsoft Office Business management Mortician License Process management Full Job Description Job Overview The Funeral Home Manager oversees daily funeral home operations, ensuring compassionate, professional, and compliant delivery of funeral, cremation, and memorial services. This role provides leadership to funeral directors, embalmers, crematory operators, and support staff; maintains regulatory compliance; manages workflow and resources; and ensures exceptional service to families and the community in alignment with company standards, policies, and values. Key Responsibilities Provides daily leadership, guidance, and support to funeral directors, embalmers, advisors, and administrative staff. Ensures all services, arrangements, and care of the deceased are performed in accordance with company standards, state and federal regulations, and ethical best practices. Oversees scheduling, staffing, workflow distribution, and on‑call rotations to ensure adequate coverage and smooth operations. Conducts regular reviews of service quality, documentation accuracy, and compliance with vital statistics, health regulations, and funeral service laws. Maintains a positive, professional business environment and fosters a culture of accountability, compassion, and teamwork. Experience Graduate of an accredited mortuary science program. Current Funeral Director and Embalmer license in Washington State. Valid state driver's license with an excellent driving record. Prior funeral home experience required; supervisory or management experience preferred. Knowledge, Skills & Abilities Strong cognitive ability: reasoning, planning, problem‑solving, and applying learning to new situations. Process‑driven and results‑oriented; able to remove obstacles and maintain workflow momentum. Positive attitude, self‑motivation, and commitment to continuous professional growth. Ability to build trusting relationships with families, staff, and community partners. Excellent written and verbal communication skills. Public speaking skills with the ability to influence, guide, and gain consensus. Proficiency with databases, automated processes, and MS Office applications. Join our team to lead with compassion, precision, and professionalism. We are committed to supporting your growth in a role that makes a meaningful difference every day. Salary dependent on experience.

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Retirement plan Vision insurance

Work Location:

In person