Join us in creating a memorable and relaxing experience for travelers. If you are a talented and enthusiastic Nail Technician looking to thrive in a dynamic environment, we invite you to apply for this opportunity. We are seeking a skilled and customer-oriented Nail Technician to join our team. As an airport spa Nail Technician, you will be responsible for providing high-quality nail care services to travelers, ensuring they leave with beautifully manicured nails and a positive experience. This position offers a unique opportunity to work in a fast-paced environment, catering to a diverse clientele.

Responsibilities:

Nail Services:

Perform professional manicure and pedicure services in compliance with hygiene and safety standards. Offer a range of nail treatments, including nail shaping, cuticle care, polish application and nail art.

Guest Service:

Greet guests with a warm and welcoming demeanor, creating a positive first impression. Engage with guests to understand their preferences and tailor spa services to meet individual needs. Collect and maintain guest profiles and preferences for personalized service. Function as a liaison between spa staff and guests to facilitate smooth communication. Maintain a professional and ethical approach in all interactions with guests.

Problem Resolution:

Address and resolve guests concerns or issues promptly and professionally. Escalate complex matters to management when necessary.

Appointment Management:

Schedule appointments and manage the scheduler efficiently. Accommodate walk-in customers and manage wait times effectively.

Sales:

Promote spa services and products to guests. Provide information on promotions, packages, and additional services, aiming to enhance guest satisfaction and increase revenue. Provide product knowledge and recommendations to customers.

Team Collaboration:

Collaborate with fellow technicians and Spa staff to create a positive and cohesive work environment. Participate in ongoing training and skill development opportunities.

Sanitation and Safety:

Adhere to strict hygiene and sanitation standards, including proper cleaning and sanitization of massage rooms and equipment. Follow spa policies and procedures related to health and safety.

Compliance:

Adhere to all relevant regulations and polices related to spa operations. Maintain confidentiality regarding guests' information and spa procedures. Participate in continued education in your field to remain current on your license. Required Qualifications High School Diploma or GED Valid Cosmetology/Nail Technician License. Excellent Interpersonal and Communication Skills. Willingness to work flexible hours, including early morning, evenings, weekends, and holidays, to accommodate the varying schedules of airport travelers.

Preferred Qualifications:

Proven experience as a Nail Technician, preferably in a salon or spa setting. Strong Attention to Detail and a Passion for Providing Exceptional Customer Service. Ability to Work in a fast-paced Environment.

Core Competencies Teamwork Communication Customer Focus Results Driven Benefits:

Competitive Hourly Wage - Plus Tips. Employee Discounts on Products and Services. Access to Airport Facilities and amenities. Flexible scheduling Medical Denta, Vision, and Pet Insurance 401K Generous PTO Plan Join our team, where you will cater to the wellness needs of people on the go, turning their journey into a rejuvenating experience. Please send your resume to careers@xpresspa.com. We look forward to hearing from you! Eligible for Full-time positions only.

Pay:

$15.00 - $17.25 per hour

Work Location:

In person