Key Responsibilities:

Spa Leadership:

Oversee daily spa operations and ensure exceptional guest service.

Team Development:

Train, coach, and support spa associates while promoting a positive team culture.

Guest Experience:

Manage reservations, group bookings, and resolve guest concerns with professionalism.

Operations & Inventory:

Monitor inventory, order supplies, and keep the spa organized and well-stocked.

Quality Standards:

Maintain cleanliness, service excellence, and luxury spa standards throughout the facility.

Collaboration:

Work with resort departments to ensure seamless operations and memorable guest experiences. Why Join Us? This is your opportunity to be part of a prestigious property within the Renaissance family, where you can make a significant as a part of a passionate team dedicated to creating memorable experiences for our guests.

Perks & Benefits:

As part of the PCH Hotels & Resorts portfolio, associates enjoy an array of perks and benefits, including:

Health, Dental, and Vision Coverage:

Offering comprehensive plans, including both FSA and HSA options. 401(k) with

Company Match:

Plan for your future with our company-matched retirement plan.

Exclusive Discounts:

Enjoy hotel stays, dining, golf, and retail discounts at PCH properties and globally through Marriott. Opportunities for

Growth:

Access ongoing training and development with opportunities for career advancement.

Employee Recognition:

Participate in employee rewards and recognition programs.

Fun Work Environment:

Be part of a friendly and supportive team that values your contributions. Join us at Renaissance Shoals Resort & Spa, where we believe in delivering \"hospitality with heart & soul.\" Be part of a team dedicated to creating unforgettable guest experiences! to join Renaissance Shoals Resort & Spa and help us continue our tradition of excellence. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. 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