Assistant Spa Manager

Assistant Spa Manager Cleise Brazilian Day Spa Chicago, IL Job Details Part-time $25 - $30 an hour 1 hour ago Benefits Paid training Paid time off Employee discount Professional development assistance Opportunities for advancement Flexible schedule Qualifications Teamwork Guest relations Operations management Inventory management Team management Retail sales Full Job Description Assistant Spa Manager Part-Time | Growth Opportunity | Spa Operations & Guest Experience Cleise Brazilian Day Spa is a boutique, wellness-focused spa located in a premium Chicago neighborhood. We are seeking a motivated, polished, and detail-oriented Assistant Spa Manager to support daily spa operations, staff coordination, and the delivery of exceptional guest experiences. This role is ideal for a candidate with experience in spa, hospitality, or wellness environments who thrives in an organized setting, enjoys supporting a team, and is passionate about client care. The ideal Assistant Spa Manager brings professional presence, warmth, and confidence , serving as a hands-on leader and a true brand ambassador who upholds the spa's standards of service, image, and guest satisfaction. Schedule Part-time position Weekday and weekend availability required Flexible schedule; must be reliable during peak hours Compensation Competitive hourly pay (based on experience) Performance-based growth opportunities Employee perks and service discounts Key Responsibilities Support the Spa Owner in daily operations and front-desk management Oversee scheduling for staff and treatment rooms Ensure exceptional client experience from check-in to check-out Handle client inquiries, concerns, and resolutions professionally Assist with onboarding, training, and support of therapists and front-desk staff Maintain spa standards, cleanliness, and retail presentation Monitor bookings, confirmations, and last-minute schedule adjustments Assist with inventory tracking and supply ordering Enforce spa policies and operational procedures consistently Qualifications & Professional Standards Client Experience & Customer Care Strong commitment to exceptional guest satisfaction and service excellence Ability to anticipate client needs and resolve concerns calmly, professionally, and efficiently Maintains a client-first mindset at all times, even in high-volume or stressful situations Understands the importance of creating a welcoming, luxury experience from arrival to departure Handles sensitive client situations with discretion, empathy, and sound judgment Professional Image & Presence Polished, professional appearance and demeanor at all times Projects confidence, warmth, and approachability Communicates clearly, respectfully, and professionally with clients, staff, and vendors Represents the spa brand with integrity, consistency, and pride Understands that presence, attitude, and body language are as important as operational skills Work Ethic & Attitude Strong sense of accountability and ownership Reliable, punctual, and dependable Graceful under pressure with the ability to multitask without compromising service quality Open to feedback and continuous improvement Brings a positive, team-focused, and growth-minded attitude Organization & Attention to Detail Highly organized with strong attention to detail Understands how cleanliness, presentation, and ambiance impact guest experience Ability to manage schedules, front-desk flow, and last-minute changes smoothly Experience Requirements Prior experience in spa, wellness, hospitality, luxury service, or customer-focused management Comfortable working in a client-facing leadership role Weekend availability required Experience managing massage therapists or estheticians Retail or membership sales experience Why Join Cleise Brazilian Day Spa Supportive, professional work environment Opportunity to grow into a Spa Manager role Work with a skilled, collaborative team Be part of established spa in downtown Chicago Apply today if you have a genuine passion for the spa industry, take pride in leadership, and are committed to exceptional guest care.

Pay:

$25.00 - $30.00 per hour

Benefits:

Employee discount Flexible schedule Opportunities for advancement Paid time off Paid training Professional development assistance

Work Location:

In person