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Salon Experience Manager
Job Description
We are looking for an outgoing, high-energy Salon Experience Manager to be the person who makes sure every guest experience is a memorable one as well as the person in charge of making sure our salon atmosphere and team performs at the 5 star level we're known for. You'll host every guest, manage reservations, and keep the salon and team running smoothly all day.
•This is not a sit-behind-a-desk job. You'll be on your feet and in motion for your entire shift. Responsibilities Greeting guests, offering drinks and snacks, checking in often making sure they're comfortable throughout their visit Answer phones and texts and schedule reservations Guest follow up after their visit Education/sales of retail products Salon tours Balance/close cash drawer & generate reports Manage the salon cleanliness/appearance Manage guest outreach Complete inventory counts and reports Create salon social media content Hold yourself and team accountable to our non-negotiables Manage team on time reputation Complete various administrative office duties as needed such as creating reports and spreadsheets Requirements Available for ALL scheduled hours listed below Strong multi-tasking skills Not shy and comfortable talking to new people Able to stand for a full 7-hour shift Able to lift up to 30 pounds Self motivated/driven Outgoing, confident, and energetic Comfortable on the phone and computer, and able to learn new software efficiently Reliable, organized, and detail-oriented Front desk, hotel, or hospitality experience preferred but not required Schedule (30-35 hours per week)
Tuesday:
9:30 a.m
•4:30 p.m.
Wednesday:
1:30-8:30 p.m.
Thursday:
1:30-8:30 p.m.
Friday:
8:30 a.m
•3:30 p.m.
Saturday:
8:30 a.m
•3:30 p.m.
•These hours are not negotiable. If you can't work every Friday and Saturday, or you can't work nights, please don't apply.
Pay:
$19
•22 per hour, depending on experience
To Apply:
Apply through Indeed and answer all screening questions. Applications without answers won't be reviewed.
Pay:
$19.00
•$22.00 per hour
Benefits:
Employee discount Paid time off
Work Location:
In person
Benefits
- Paid Time Off (PTO)
- Dental Insurance
- Discounts/Reimbursements