Medical Aesthetic Spa at Skin Concépt And Laser General Manager
Medical Aesthetic Spa at Skin Concépt And Laser in Sunnyside, New York Posted in 1 day ago.

Type:

full-time

Job Description:

Skin Concépt & Laser is an established, thriving medical spa on the Upper East Side. We're hiring our most senior on-site leader

a General Manager to lead the team, drive the business, and own its success.

This is a leadership role for someone who gets results through people. You'll build and coach a high-performing team, lead a strong sales culture, own the location's numbers, and run a smooth, well-systemized operation. You'll have real autonomy and the backing of an owner investing in the business's growth.

What success looks like:

a confident, well-coached team that consistently hits its targets, a smoothly run operation built on clear systems, clients who keep coming back and refer their friends, and a healthy, growing business you lead with genuine ownership. What you'll do: Set the vision and direction, and rally the team around shared goals Build, lead, coach, and develop a high-performing team (~10-15 people) Drive revenue

convert the leads we capture, grow cross-sell, up-sell, memberships, and retail Own the numbers
set targets, track results, and act fast when they slip Build the systems that make performance repeatable
scorecards, reporting, huddles, weekly reviews Hold the team to the highest standards of service, safety, and client experience Own client escalations and protect the location's reputation Run smooth daily operations
scheduling, inventory, vendors, and facility What you bring: 8+ years in high-pressure, sales-driven, client-facing service businesses (medical aesthetics, hospitality, restaurants, hotels, fitness or health clubs), including 3+ years managing a team with real decision-making authority A people leader first, a sales leader, and a builder of process and routine A track record of owning and improving specific business metrics Familiarity with Boulevard, Podium, or similar booking and CRM systems High school diploma or equivalent required; post-secondary degree a plus Compensation & benefits: $100,000•130,000 base + quarterly performance bonus up to 20% (total potential ~$156,000) Employer-funded health allowance (ICHRA) Paid time off and treatment discounts Schedule & working conditions: Full-time, on-site.

Flexible schedule that can include some early mornings, evenings, weekends, and holidays during busy periods Involves extended time at a desk/computer, time on your feet around the clinic, and occasionally lifting up to 30 lbs. 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General Manager - Medical Aesthetic Spa