BALLAST WAX

EUROPEAN WAX CENTER

Center Manager Lead. Develop. Grow. 17100 Royalton Rd, Strongsville, OH 44136

In-Person
Full-Time
$53,000
70,000/yr

THE OPPORTUNITY

You won't be managing a schedule. You'll be running a business. As a Center Manager at European Wax Center, you own the full picture

team performance, guest experience, sales results, and culture.

You're not executing someone else's playbook; you're building a center people are proud to work in and guests love coming back to. We're Ballast Wax, a fast-growing multi-unit EWC franchisee. We believe great leadership is the difference between a center that survives and one that thrives. We invest in our managers, give you real autonomy, and back it up with structure, training, and a team that wants to see you win.

WHAT WE OFFER

CompensationBonuses $23

25/hr base depending on experience Monthly performance bonuses: $500, $1,000, or $1,500 Goals are realistic
our managers hit them Total potential: $53,000
70,000 annually Commission on personal sales
rewarded for leading from the front GrowthCareer Path 30-60-90 day structured onboarding Mentorship from district leadership Clear path: Senior Center Manager District Manager Ongoing training and professional development Work-Life Balance 2 weeks PTO after first 90 days Consistent, predictable shift structure One weekend shift required (not both) Benefits Medical insurance (55% employer contribution) 401(k) with employer match Access to EWC services Paid Time Off

WHAT YOU'LL OWN

SalesBusiness Results Own revenue, package, and product goals

and know your numbers Coach your team on guest education and confident selling Analyze trends and build action plans to move the needle Drive traffic through local marketing and brand campaigns Guest Experience Set the standard for every guest interaction
from first hello to farewell Resolve escalated concerns with professionalism and care Champion an environment guests want to return to
and tell their friends about Team Development Recruit, onboard, and retain top-performing team members Coach consistently
performance reviews, 1-on-1s, real feedback Build internal succession so your team has somewhere to grow Create a culture people choose to stay in Center Operations Manage scheduling, inventory, payroll, and cash handling Track KPIs
productivity, retention, labor
and act on what you find Uphold cleanliness, sanitation, and brand standards without exception

WHO YOU ARE

We're not looking for a placeholder. We're looking for a builder. You own a number. You've been accountable for real sales metrics

revenue, conversion, retention
and you can tell us exactly what they were and whether you hit them.

You develop people, not just manage them. You can name someone on a previous team you coached into a higher role. You give direct feedback and follow through. You recruit proactively. You don't wait for a job board to fill your pipeline. You know what \"good\" looks like and you go find it. You recover gracefully. When a guest has a problem, you don't pass it off

you own the fix, and you use it to make things better for the next person.

You've managed a real team. 2+ years leading direct reports in retail, spa, beauty, hospitality, or a similar guest-facing environment. More experience = more earning potential. You're available when guests are. Flexible schedule including evenings and weekends (one weekend shift, not both). Reliable transportation required.

OUR HIRING PROCESS

Three steps. No runaround. Step 1

Video Interview:
A real conversation about your experience, style, and goals. Step 2
Experience the

Center:

Visit us as a guest. See what we're about from the inside. Step 3•

Mutual Fit Decision:

If it clicks for both sides, let's grow together.

OUR VALUES CONFIDENCE

We model it. |

EMPOWERMENT

We create it. |

BALANCE:

We protect it.

ABOUT BALLAST WAX

We're a multi-unit EWC franchisee with 32 centers and growing. Our mission is to transform centers into hubs of empowerment

for our team and our guests.

We bring the strength of a national brand with the care and commitment of a local business. This role is offered by Ballast Wax Services, LLC, an independent franchisee of European Wax Center. Ballast Wax is an equal opportunity employer and does not discriminate based on race, color, religion, age, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic.

Learn more:

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