Puyallup. Base Pay plus commissions & bonuses! Hand & Stone Massage And Facial Spa
Puyallup
3.1 Puyallup, WA Job Details Full-time $20
$22 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Free massages Vision insurance 401(k) matching Employee discount Flexible schedule Referral program Qualifications Succession planning Customer communication Retail industry sales team management experience Management Sales Sales management experience Customer service Managing sales strategy or development teams Staff scheduling Client inquiry handling In-person customer service Employee orientation Team scheduling Sales team management Assistant manager experience Team development Team management Sales coaching Mentoring Leading team collaboration initiatives Time-based sales targets Computer skills Management reporting Salon inventory management Business operations Sales leadership Retail management experience Task assignment Leadership Staffing management Full Job Description

ARE YOU AN EXCEPTIONAL SALES MANAGER WITH A PASSION FOR THE SPA INDUSTRY?

Ready to take your current experience to new levels?

TAKE A LOOK AT OUR AMAZING OPPORTUNITY!

Hand & Stone Puyallup is an established, well-respected and rapidly growing, multi-unit franchised Spa; seeking a warm, friendly, driven and experienced sales manager to develop into our Assistant Spa Manager. At Hand & Stone Massage and Facial Spa, we pride ourselves on delivering Wellness in our community at affordable prices. We foster a culture of inclusion and support for all of our staff members, because only engaged and motivated employees will be able to deliver memorable experiences to our customers. The ideal candidate will have a minimum of 3-4 years assistant/management experience in retail/sales, with ability to drive their team to achieve monthly and individual membership sales goals. This candidate with also have experience within a team setting, in a fast paced environment (preferably in a luxury hotel or spa environment) exuding a strong entrepreneurial spirit. This Seasoned Assistant Manager will bring leadership skills and passion for team development, guiding all departments within the spa to operate at peak efficiency. Our ideal candidate will also have a strong understanding of our KPI's, and have the ability to interpret what they mean, as well as the ability to read the business needs, and adjust focus where applicable to deliver results. The primary Qualifications and Requirements of this role include, but are not limited to: Experience managing a team of 10+ employees(required) Results driven individual with a proven track history of success (required) A passion for people and sales High level of enthusiasm: A \"can do\" attitude Leading a staff of therapist, estheticians, and front desk professionals Delivering outstanding customer experiences in spa services and retail operations Delivering financial increases through meeting and exceeding revenue goals Demonstrated ability to balance coaching/mentoring with discipline and conducting tough conversations when needed Expert in multi-tasking and staying organized in several different areas at once Strong organizational/planning and computer skills Experience with a booking system is a plus In charge of managing the daily operations of a busy spa. Ability to stay calm under high-pressure situations with both staff and clientele alike Ability to promote the health and wellness benefits of both massage therapy and facials Conduct all required daily/weekly/monthly administrative tasks including but not limited to payroll, scheduling, inventory, and reporting Ability to work a flexible schedule including days/evenings/weekends/holidays Knowledge and understanding of all spa services and product line Being a liaison between the spa manager/owners, delivering communication in a positive way to your assistant manager and spa staff Ownership of the overall business, but comfortable delegating the correct responsibilities to the correct leadership roles within the spa Succession planning and development of your Assistant Manager to become a future spa manager Manage staff scheduling for front desk Implementation of corporate protocols Fielding client concerns Maintain communication with staff to ensure the smooth day to day operations Light travel required

Quarterly attendance (4 times a year) to our Portland Oregon facility for Assistant Managers meetings
Attendance to all Washington State Assistant Managers meetings in Lacey, Puyallup or in the Tukwila spa.

If you meet all of the requirements listed above, and feel you would make a great addition to the team, please apply and send a current resume. What's in it for you? Free Facial or Swedish Massage service each month Competitive base wage in addition to commissions, sales bonuses, and quarterly bonuses

Benefits:

Healthcare, 401K (with employer contribution), PTO Flexible schedules Professional and safe work environment Employee discounts Employee rewards program/employee referral bonus

Contests Job Type:

Full-time Pay:

$20.00

$22.

00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Experience:

Sales:

2 years (Preferred) Customer service: 2 years (Preferred) Assistant manager: 2 years (Preferred) Ability to

Commute:

Puyallup, WA 98374 (Required)

Work Location:

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