Studio Manager

Studio Manager Seattle, WA Job Details Full-time $30

• $34 an hour 11 hours ago Benefits Free parking Paid holidays 401(k) matching Qualifications Conducting community outreach projects Record keeping Cosmetology License Spa experience Maintaining an organized workspace Operations management Social media management Inventory management Staff scheduling Mid-level Administrative experience Hiring Team management Loyalty programs Organizational skills Front desk Clean workspace maintenance Esthetician License Leadership 2 years Retail sales Customer complaint resolution Performance evaluation Full Job Description Studio Manager (Salon)•Waxing the City Seattle, WA (Ballard) 1545 NW Market St Full-Time | Hourly, Non-Exempt (Overtime Eligible) $30•34/hour base pay, plus tips, commission, and performance bonus On-target total earnings: $75,000•95,000+ annually (including tips, commission, and bonus) About Us At Waxing the City, we deliver top-quality waxing services in a clean, professional, and welcoming environment.

Our Ballard studio has been serving a loyal client base for nearly 10 years, with a strong team culture built around consistency, client care, and performance. We're looking for an experienced Studio Manager to lead this established location into its next phase of growth. The Role This is a hands-on leadership role in a well-established, high-performing studio. You'll balance time between supporting the team on the floor and ensuring smooth day-to-day execution of the business. Approximately 50% on the floor (services/front desk support) Approximately 50% operations, team leadership, and execution This role is designed for a manager who can drive consistency, reinforce standards, and improve results—not build systems from scratch. Compensation & Bonus Structure $30

• 34/hour base pay (overtime eligible) Additional earnings through tips and commission during floor time Managers are scheduled on the floor approximately 50% of the time Typical total earnings: $75,000
• 95,000+ annually (includes tips, commission, and bonus) Performance bonus is based on studio results and key business metrics and is not guaranteed.

High-performing managers can exceed the typical earnings range based on results. Benefits 2 weeks paid vacation 7 paid holidays (provided for this full-time management role) 401(k) with company match (4% on first 5%) 40% retail discount Free waxing services + discounts for friends and family Free parking in Ballard Work Schedule Expectations This role is designed around approximately 40 hours per week, with flexibility to adjust scheduling based on business needs.

Managers are expected to:

Adjust schedules to support peak business periods Balance floor and administrative responsibilities Manage time proactively to avoid unnecessary overtime Accurately record all hours worked in accordance with company policy What You'll Own (Primary Responsibilities) Studio Operations & Standards Ensure the studio runs smoothly day-to-day Maintain high standards for cleanliness, organization, and client experience Manage inventory and supplies Team Leadership & Daily Execution Lead daily check-ins and reinforce expectations with the team Provide real-time coaching and feedback on the floor Support performance reviews and hiring in partnership with ownership Foster a culture of accountability, professionalism, and consistency Client Experience & Issue Resolution Address client concerns quickly and professionally Ensure service recovery is handled effectively Maintain a strong, consistent client experience Administrative & Reporting Oversee daily closeouts and operational reporting Monitor membership and service activity reports Ensure accuracy and follow-through on key operational tasks On the Floor ( 50%) Support services and front desk during peak hours Deliver exceptional client experience and set service standards Reinforce rebooking, loyalty program sales, and retail through client interaction Additional Responsibilities (Structured & Limited Scope) Social Media Oversight (Not Content Creation) Provide guidance and feedback on content created by the team Ensure alignment with in-studio promotions and client experience Collaborate with team members responsible for content execution Community & Local Outreach (Light Focus) Support local relationship-building with nearby businesses Participate in occasional outreach or partnership efforts Focus on a small number of consistent, high-quality connections What We're Looking For Active Washington State Esthetician or Cosmetology license required 2+ years leadership experience in a salon, spa, or service-based business Proven ability to drive team performance and accountability Comfortable working on the floor while leading a team Organized, consistent, and results-oriented Why This Role Stands Out Top-tier earning potential for a working manager in Seattle Strong base pay plus consistent additional earnings from floor time Bonus structure rewards performance and improvement—not just maintaining volume Established, high-performing location with a loyal client base 401(k) match (rare in this industry) Clear expectations and well-defined scope Opportunity to grow within a nationally recognized brand How to Apply Apply here: Studio Manager | Seattle, WA | Waxing the City Waxing the City is an equal opportunity employer and values diversity in the workplace.