Spa Coordinator (High-Performing Medical Spa) Face to Face Spa - Vancouver, WA Join one of our fastest-growing clinics. Face to Face Spa is seeking an exceptional Spa Coordinator to join our Vancouver team. This is not your typical front desk role. Our Spa Coordinators are sales professionals, client experience experts, and operational leaders who thrive in a fast-paced medical spa environment. Our Vancouver clinic is experiencing strong growth and is on track to exceed our minimum monthly revenue goals. We are looking for someone who enjoys building relationships, loves skincare and aesthetics, and has a proven ability to convert conversations into long-term client relationships. What You'll Do As the first and last impression of our clinic, you will: Deliver a luxury client experience from check-in through checkout Build lasting relationships with clients and create loyal returning guests Reinforce provider treatment plans and confidently recommend products, memberships, and treatment packages Schedule appointments strategically to maximize provider productivity Rebook clients before they leave and encourage long-term treatment adherence Handle a high volume of phone calls, texts, emails, and walk-in inquiries Maintain an organized, professional front office while supporting daily clinic operations Help the clinic achieve monthly revenue, membership, retail, and package sales goals What We're Looking For We're searching for someone who has: Experience working in a medical spa, aesthetic practice, luxury retail, or high-end hospitality environment Proven success selling packages, memberships, skincare products, or premium services Outstanding communication and relationship-building skills A genuine passion for skincare, aesthetics, and helping clients look and feel their best Exceptional multitasking ability in a busy environment Strong organizational and problem-solving skills Confidence using scheduling software, CRM systems, and technology A positive attitude with a desire to exceed expectations every day Ideal Candidate You are someone who: Loves talking with people Enjoys educating clients rather than "hard selling" Naturally notices opportunities to recommend the next treatment or product Can remain calm during busy periods while maintaining a polished, luxury experience Takes ownership and pride in your work Is energized by goals, performance metrics, and helping the clinic grow Preferred Experience Medical Spa or Plastic Surgery office Dermatology or Cosmetic practice Luxury hospitality Sephora, Bluemercury, Nordstrom Beauty, or prestige cosmetics Membership sales Retail skincare sales High-volume customer service Why Join Face to Face Spa? Work in one of our highest-performing locations Competitive hourly pay plus bonus opportunities Sales incentives Growth opportunities within a rapidly expanding company Supportive team culture Employee discounts on treatments and skincare We're looking for someone who doesn't just answer the phone—they create loyal clients. If you are passionate about aesthetics, thrive in a fast-paced environment, and have a proven ability to build relationships while driving sales, we'd love to meet you.

Pay:

$18.00 - $21.00 per hour

Benefits:

Health insurance

Work Location:

In person