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Verellen Inc.

Upholstery Manager

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What they do

An Upholsterer designs and sews fabric and materials and applies upholstery to furniture or to seats in automobiles, planes, or trains.

$43,558 / year median in North Carolina

-3% projected decline

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Job Description

Upholstery Manager Summary The Upholstery Manager is responsible for leading Verellen's upholstery operations to ensure the safe, efficient, and consistent production of high-quality upholstered furniture. This role provides hands-on leadership to the upholstery team, establishes daily priorities, develops employees, and drives accountability for quality, productivity, safety, attendance, and workmanship. The Upholstery Manager works closely with Production, Product Development, Quality, Maintenance, and other departments to resolve issues, improve processes, and ensure finished product reflects Verellen's standards for craftsmanship and attention to detail. Key Responsibilities Lead and manage the upholstery department, including daily workflow, staffing assignments, production priorities, and overall department performance. Train, coach, and develop upholstery employees to ensure consistent workmanship, productivity, safety, and adherence to Verellen standards. Set clear performance expectations and provide timely feedback, performance evaluations, recognition, coaching, and corrective action when appropriate. Monitor daily production output and labor efficiency; identify barriers to performance and implement practical solutions to maintain workflow and meet production schedules. Ensure upholstered products meet established quality standards throughout the production process, with particular attention to fit, tailoring, comfort, consistency, and overall appearance. Partner with Quality, Product Development, Engineering, and Production leadership to identify recurring defects, determine root causes, and implement corrective actions. Maintain strong knowledge of upholstery methods, materials, tools, equipment, and production processes in order to support employees and troubleshoot issues as they arise. Coordinate with Maintenance when equipment, tools, or facility issues affect safety, quality, or production performance. Prepare and adjust work schedules and staffing plans to support production needs, employee coverage, and business priorities. Ensure required production records, paperwork, reporting, and documentation are accurate and completed in a timely manner. Enforce company safety policies, work procedures, housekeeping expectations, and proper use of equipment and personal protective equipment. Promote a professional, respectful, and accountable work environment that reflects Verellen's Core Values and supports teamwork across departments. Identify opportunities to improve department layout, workflow, training, quality, productivity, and material utilization. Communicate department performance, staffing concerns, quality issues, and operational needs to Plant leadership. Perform other related duties and support manufacturing initiatives as assigned. Leadership Expectations Lead by example with professionalism, consistency, fairness, and accountability. Build employee capability through clear instruction, coaching, cross-training, and follow-up. Address performance, attendance, conduct, and quality concerns promptly and consistently in partnership with Human Resources and Plant leadership. Encourage problem solving, teamwork, continuous improvement, and pride in craftsmanship. Support a culture aligned with
Verellen's Core Values:
Be Genuine, A Sense of Pride, Humbly Confident, Grit & Perseverance, An Attitude of Gratitude, and Stay Curious. Required Skills & Abilities Strong knowledge of upholstery construction, furniture manufacturing, production methods, tools, and materials; or the ability to quickly develop that knowledge. Demonstrated leadership, supervisory, coaching, and employee-development skills. Strong understanding of quality standards and the ability to identify workmanship issues and determine appropriate corrective action. Excellent verbal and written communication skills with the ability to work effectively across departments. Strong organizational, planning, time-management, and prioritization skills. Strong analytical and problem-solving skills with a practical, solutions-oriented approach. Ability to delegate effectively while maintaining ownership and follow-through. Proficiency with Microsoft Office or related systems used for production reporting and documentation. Education & Experience High school diploma or equivalent required. Previous supervisory or management experience in upholstery, furniture manufacturing, or a related production environment strongly preferred. Demonstrated success leading production employees and maintaining standards for safety, quality, productivity, and attendance preferred. Strong upholstery or furniture-manufacturing experience may be considered in place of prior formal management experience. Physical Requirements Ability to regularly move throughout the production facility and spend extended periods standing and walking. Ability to work in a manufacturing environment around production equipment, materials, and normal plant noise levels. Ability to lift up to 25 pounds at a time and perform other physical activities consistent with the needs of the upholstery department. Position Type and Expected Hours of Work This is a full-time position. Days and hours of required work are as follows, Monday - Friday 6:00 a.m. - 2:30 p.m. Travel Possible, but infrequent if any. EEO Statement Verellen provides equal employment opportunities to all individuals regardless of their race, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Other Duties Please note this job description does not cover or contain a comprehensive listing of activities, duties or responsibilities that are the requirements of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
VERELLEN CORE VALUES
At Verellen, we are guided by our Core Values in everything we do. Employees are expected to demonstrate these values through their daily actions, teamwork, and commitment to excellence.
BE GENUINE
We show up as our true selves; reliable, honest, and grounded. We keep our word and build trust through consistency and care.
A SENSE OF PRIDE
We craft with care and attention to detail, proud of the quality and effort in every piece. Our pride is not ego—it's the signature we leave behind.
HUMBLY CONFIDENT
We stand grounded and confident, yet open to learning and growth. Our quiet strength comes from humility, not ego.
GRIT & PERSEVERANCE
We push forward with passion and persistence; committing fully, adapting when needed, and never settling for "good enough."
AN ATTITUDE OF GRATITUDE
We notice the good and say it loud. Gratitude shapes how we work, how we care, and how we have grown together as one.
STAY CURIOUS
Curiosity fuels us. We ask, explore, and challenge, finding inspiration everywhere and staying alive in our craft and hearts.
Job Type:
Full-time Pay:
$29.00 - $34.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Referral program Retirement plan Vision insurance Application Question(s): ?
Experience:
Upholstery:
5 years (Required) supervisory: 3 years (Required)
Work Location:
In person