Veterinary Boarding Assistant- Entry Level Bishop Ranch Veterinary Center & Urgent Care San Ramon, CA Job Details Full-time $17 - $22 an hour 4 hours ago Benefits Health insurance Dental insurance 401(k) Vision insurance Employee discount Paid sick time Qualifications Companion animal handling Customer communication Patient monitoring Personal protective equipment (PPE) use Customer service Slack English Patient service Attention to detail Safety equipment Full Job Description Position Overview The Boarding Assistant plays an essential role in maintaining pet comfort, cleanliness, safety, and daily care within the boarding department. This position works closely with veterinarians, RVTs, veterinary assistants, and leadership to support boarding pets while helping maintain efficient hospital operations. Boarding Assistants are responsible for monitoring pet well-being, maintaining sanitation standards, assisting with prescribed medications and treatments for boarding pets, and supporting a positive experience for both pets and their owners. Responsibilities Patient Care & Monitoring Monitor boarding pets closely for changes in appetite, behavior, stool, urination, vomiting, or overall condition Report abnormalities or medical concerns promptly to Technicians, Doctors, or Leadership Recognize emergency situations and seek assistance appropriately Follow all feeding, medication, enrichment, and special care instructions accurately Perform medications and routine care tasks according to hospital protocols and electronic medical records Ensure accurate and timely documentation of patient care and observations Safely move and handle pets throughout boarding and exercise areas Assist with bathing, brush-outs, and general hygiene care as needed Cleaning & Sanitation Clean and disinfect kennels, cages, runs, litter boxes, yards, food bowls, and patient areas thoroughly throughout the shift Follow infection-control and contagious disease protocols carefully Maintain organized, clean, and well-stocked boarding and treatment areas Operate washers and dryers to maintain clean bedding, towels, and hospital laundry Replace bedding and maintain patient comfort standards throughout the day Ensure all kennels, gates, and enclosures are securely latched and monitored consistently Team Support & Hospital Operations Communicate proactively with Technicians, Doctors, Leadership, and coworkers throughout the shift Respond to assignments and requests in a timely and professional manner Assist with boarding admissions and discharges compassionately and professionally Enter patient orders and update patient belongings accurately in hospital systems Monitor communication systems including phones, walkies, Slack, and department communications as assigned Prioritize tasks effectively during busy or high-volume shifts Assist team members while maintaining accountability for assigned patients and tasks Participate in cross-training and support other hospital departments as needed What We're Looking For We are seeking candidates who: Thrive in fast-paced environments Are dependable, organized, and proactive Demonstrate compassion toward patients, clients, and coworkers Communicate professionally and respectfully Work well both independently and as part of a team Can prioritize tasks effectively and maintain attention to detail Remain calm and adaptable during busy or emotionally challenging situations Are comfortable working in physically active environments involving cleaning, lifting, and animal handling Previous veterinary, animal care, kennel, daycare, or customer service experience is strongly preferred. Applicants must be at least 17 years of age. Competencies Candidates will be evaluated for these job-role competencies: Ethics and Values, with demonstrated actions that consistently demonstrate those ethics and values Action Oriented, working with urgency, energy, and enthusiasm while taking initiative to complete work Communication in receiving and delivering important information, both oral and written Customer Focus to meet the needs of internal and external customers Functional/Technical Skills related to safety, patient care, and hospital operations Nimble Learning to stretch self and continually develop Optimizing Work Processes to work in an organized fashion using prescribed practices Problem Solving to support clients, patients, doctors, and coworkers Resilience to bounce back from disappointments and handle challenging work situations Self-Awareness to invite and accept feedback and consider the impact of words and actions on others Physical Requirements Ability to stand and walk for extended periods Ability to lift pets up to 25 pounds independently and assist with team lifting pets over 55 pounds Ability to bend, reach, stoop, crouch, kneel, crawl, and perform repetitive physical tasks throughout the shift Ability to safely restrain and handle animals appropriately Ability to work in a fast-paced clinical environment Ability to use cleaning chemicals, disinfectants, and protective equipment safely Strong written and verbal communication skills in English Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. Compensation & Benefits Full-time and part-time opportunities available Nights, weekends, and holidays may be required Employee pet discount Sick pay accrual Full-time benefits include: Medical Dental Vision 401(k) Vacation pay accrual Compensation is based on experience and skill level.

Job Type:

Full-time Pay:

$17.00 - $22.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Vision insurance Application Question(s): This position requires you to work holidays (Memorial Day, July 4th, Thanksgiving, etc.). Does this align with your availability? The schedule we are hiring for requires availability Monday through Saturday. During the first 90 days of training, shifts may be scheduled anytime between 6:00 AM and 8:00 PM based on training needs and department coverage. Following the training period, the regular schedule for this role will be five consecutive eight-hour shifts between the hours of 10:30am-8pm. Does this schedule align with your availability and scheduling expectations?

Work Location:

In person