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Veterinary Reception/ Administrative Assistant
Job
Journey Home Animal Care Center
Rifle, CO (In Person)
$37,440 Salary, Full-Time
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Job Description
Full or Part Time Position If you are someone who is hard working, self-motivated, detail oriented and takes pride in your work then look no further! This position has hours Monday- Saturday depending on full or part time status. The full time position earns paid time off and can be eligible for retirement that is matched at 3% after 1 year of employment. Pay rate starts at $17-19/ hour based on experience. You can make a difference in the lives of pets and their people in a fulfilling career for people looking to make an impact in their community.
Job Title:
Veterinary Services Reception/ Administrative Assistant Vision:
The Journey Home Animal Care Center staff thrives on giving all patrons top-notch customer service, all animals the best possible care our resources permit and approaching every animal and person with compassion and understanding.Job Summary:
Responsible for acting as a liaison between customers and veterinary staff. Assists with customer needs, scheduling appointments for our clinic, and answering customer questions. Also responsible for managing data, daily reports, and managing coorespondance. Provides information about our organization's products and services.Essential Duties and Responsibilities:
- Demonstrates courteous and friendly manner towards customers, co-workers and volunteers on a daily and ongoing basis.
- Keep up to date on email, and voicemail at all times.
- Scheduling clinic appointments, maintaining accurate records, and scanning documents.
- Maintains neatness and cleanliness in the clinic areas on a daily and as needed basis.
- Answer phones and customer questions.
- Checking in, and checking out client animals for appointments and entering them in the shelter software.
- Maintains current information on updated promotions, shelter services, shelter programs, and adoption efforts.
- Close out the money drawer daily, and manages daily reports.
- Assists with special projects.
- Is compassionate with customers and their pets.
- Performs any other duties assigned by supervisor.
Working Environment:
Work is performed in an animal shelter with possible exposure to infectious organisms or zoonotic diseases (diseases of animals transmissible to humans), and cleaning chemicals. Daily exposure to high noise levels.Qualifications:
- High School diploma or equivalent
- Verbal communication skills
- Bilingual
- Customer service skills
- No (or managed) allergies to animals
- Able to work with disinfectants and cleaning supplies
- Valid Driver's license or
ID Physical Requirements:
Able to perform some physical work: Mopping, bending, lifting, some scrubbing. Also the ability to lift and carry 50 pounds with assistance.Knowledge and skills:
- Able to prioritize duties and perform multiple tasks at one time.
- Detail oriented
- Able to work in fast paced-quickly changing environment
- Sincere interest in the mission of Journey Home Animal Care Center
- Efficient in computer data entry
Client Service Duties:
- Provides overall basic customer relations/customer service, answer questions.
- Educates client on responsible pet ownership and animal care.
- Process necessary paperwork
- Actively promotes Journey Home Animal Care Center programs and events
- Solicits donations from clients, assists with accepting in-kind donations
- Keeps service desk stocked and orderly
- Represents Journey Home Animal Care Center in a professional and courteous manner at all times.