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Job Description
Job description: We are looking for a Veterinary Assistant who is passionate about excellent patient care, clear communication, teamwork, and meaningful veterinary medicine. About the Role This team member will support the medical team in several important areas of the hospital, depending on experience and skill level. Patient Care & Doctor Support In this role, you help provide safe, compassionate, high-quality care for patients while supporting the doctor and medical team.
Responsibilities may include:
Assisting doctors with appointments, exams, treatments, and procedures Obtaining patient histories and communicating concerns clearly to the medical team Safely and compassionately handling dogs and cats Preparing patients, supplies, rooms, and equipment for exams and treatments Assisting with medication preparation, sample collection, diagnostics, and treatment plans Maintaining clean, stocked, organized exam rooms and treatment areas Helping maintain accurate and complete medical records Communicating patient needs clearly between doctors, technicians, assistants, and client service team members Technical Skills & Procedure Support Depending on experience and training, this role may also include: Venipuncture IV catheter placement In-house laboratory testing Radiology positioning and assistance Surgical preparation and scrubbing in Anesthesia monitoring Dentistry support Patient recovery and post-procedure care Medication administration Client education and discharge communication We understand that not every assistant has the same skill set. We are looking for someone with a strong foundation, a willingness to grow, and the ability to be honest about their current experience level. Client Education & Communication Excellent veterinary care includes helping clients understand what their pet needs and why it matters.
Responsibilities may include:
Reviewing treatment plans, medications, estimates and home care instructions with clients Helping clients understand next steps after appointments, procedures, or diagnostics Communicating clearly, kindly, and professionally through multiple avenues - phone calls, texting, and email Supporting and carrying out strong follow-up communication with clients Helping clients feel informed, respected, and confident in their pet's care The right person for this position will be expected to help live out our hospital values in practical, everyday ways. Christ-Like Compassion We serve pets and people with compassion, kindness, humility, gentleness, and patience. This role requires someone who can show grace to clients, patients, and teammates - including during stressful, emotional, or difficult situations. Integrity and Trust We build trust by telling the truth, owning mistakes, following through, protecting confidentiality, and communicating transparently. This role requires dependable follow-through and honest communication. Excellence in Veterinary Care Excellence is not limited to medical procedures. It includes client education, cleanliness, communication, organization, follow-up, and the way people are treated. This role helps protect the quality and professionalism of the entire hospital experience. Grace-Filled Communication and No Gossip We use our words to build trust, provide clarity, and encourage others. We reject gossip, careless words, negativity, and communication that tears others down. This position requires someone who can communicate directly, kindly, respectfully, and professionally with both clients and teammates. Intentional Hospitality and Relationships We believe people should feel seen, welcomed, cared for, and remembered. This role is central to creating a warm, respectful, and supportive experience for clients, patients, and team members. Humble Service and Teamwork No job is beneath us. This position requires someone willing to help wherever needed, support the team, and contribute to the shared purpose of caring for pets and people well. Faith-Filled Courage and Perseverance Veterinary medicine can involve hard conversations, emotional clients, sick patients, busy days, and unexpected challenges. We are looking for someone who can remain steady, kind, and resilient when the work is difficult. Stewardship and Community As a local veterinary practice, we want our work to strengthen our team, our clients, their pets, and our community. This role helps steward the relationships and trust that have been placed in our care. What We Are Looking For We are looking for someone with strong patient care skills, good communication, a service mindset, and the ability to stay calm in a busy veterinary hospital environment.
The ideal candidate is:
Compassionate with patients and clients Skilled in safe dog and cat handling Calm under pressure Detail-oriented and organized A clear communicator with doctors, teammates, and clients Honest about their experience and willing to keep growing Observant and willing to jump in where needed Respectful of confidentiality Reliable, professional, and accountable Committed to high standards of patient care, cleanliness, safety, and follow-through Aligned with our mission, vision, and values Position Requirements Experienced Veterinary Assistant preferred, but all experience levels will be taken into consideration Strong patient handling skills required Strong communication and teamwork skills required Comfort working with dogs, cats, and occasional stressful, fearful, painful, or reactive patients Ability to stand, bend, lift, restrain, and move throughout the hospital during the workday Ability to learn and follow hospital protocols Must be dependable, professional, kind, and willing to grow Compensation Compensation will be based on experience, skill level, reliability, and ability to contribute to patient care, doctor support, and hospital flow.
Benefits:
401(k) 401(k) matching Employee discount Health insurance Paid time off
