Veterinary Assistant & Receptionist tags.new Lino Lakes, MN

New Veterinary Assistant & Receptionist Lino Lakes, MN Apply Here! Rice Creek Animal Hospital is hiring full-time Veterinary Assistant/Receptionist to provide skilled care to our patients and exceptional service to our clients. Our ideal candidate has experience in animal care, client communication, and veterinary procedures, with a passion for improving the lives of pets and their owners. What to Expect As you join our mission to provide "pawsitively" exceptional care with a dose of humor and heart. Expect to be supported in your work and home life with: All the benefits you deserve—medical, dental, vision, retirement for full-time employees Paid time off. Take the time you need to recharge. Employee pet discount because we know your pets are family, too. 401(k) with a generous company match to help you invest in your future while you care for pets today. Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country.

Salary:

$17.00 - $19.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule:

This is a full-time position, four days per week, 7:45 AM - 6:00 PM, with a 30-minute unpaid lunch. No weekend hours!

Assistant Responsibilities:

Assist veterinarians and vet techs during examinations, treatments, and surgeries. Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured. Support clinical flow: Escort clients to exam rooms, assist in relaying key information between clients and clinical staff. Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care. Handle and restrain animals safely and compassionately Prepare examination rooms and surgical areas by cleaning and sterilizing equipment and surfaces Perform basic laboratory tests, such as collecting blood, urine, and stool samples Administer medications and vaccinations under the supervision of a veterinarian Clean and maintain the clinic, including stocking supplies and ensuring a safe and sanitary environment

Receptionist Responsibilities:

Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms. Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments. Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups. Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior. Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

Previous experience working with animals in a veterinary setting is required. Technical know-how in areas such as disinfection, administering medication, and using diagnostic equipment. Physical ability to handle animals safely and compassionately. About Rice Creek Animal Hospital Rice Creek Animal Hospital, established in 2011, is a full-service veterinary facility offering top-notch medical, surgical, and dental care. Equipped with advanced tools like digital radiography, in-house labs, ultrasound, and more, they focus on delivering excellent service and care. The hospital promotes responsible pet ownership and preventative health care while valuing a strong work/life balance for employees. Staff enjoy a four-day workweek with 10-hour shifts, no weekends, and a supportive, team-oriented culture where everyone is respected and appreciated. #VETASST Create a Job Alert Interested in building your career at Veterinary Practice Partners? Get future opportunities sent straight to your email. Create alert Apply for this job

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