Schedule:

Hours:

8:00 AM - 6:00

PM Days:

Monday through

Thursday Pay:

$20-$25/hour depending on experience About Us We are a specialty veterinary dentistry practice dedicated to restoring and maintaining pets' oral health and providing pets with a new leash on life. Our team is passionate about providing compassionate care to pets and exceptional service to their owners. We pride ourselves on professionalism, teamwork, and a supportive work environment. Position Overview We are seeking a Veterinary Technician Assistant who would also work as a Client Care Specialist. This person will be the first point of contact for our clients and referring veterinarians as well as assisting technicians with procedures. This role is ideal for someone who thrives in a client-focused environment, who enjoys combining organizational skills with empathy and clear communication; as well as utilizing veterinary assistant skills with patients.

Key Responsibilities:

Greet clients with professionalism and compassion, ensuring a positive experience from the first interaction. Greet and check in surgical clients, ensuring proper documentation and patient care details are obtained Manage appointments, referrals, and client records with accuracy and efficiency. Communicate effectively with pet owners, referring veterinarians, and pharmacies via phone, email, and in person. Prepare and review medical records prior to appointments. Support the veterinary team by coordinating daily schedules and ensuring smooth clinic operations. Maintain a welcoming reception area and assist with administrative tasks as needed. Provide support during surgical procedures, including patient prep and monitoring under supervision Assist doctors and technicians with patient handling, treatments, and follow-up care Maintain cleanliness and organization of exam rooms, treatment areas, and equipment Perform other duties as assigned to support clinic operations Receive and place calls to clients for scheduling Maintain proper documentation through client and pet records Dispense prescription items per veterinarian instructions Utilize hospital systems for record-keeping and communication Collect and process client transactions accurately Assist with physical exams, restraint, and venipuncture Take accurate patient vital signs

General Responsibilities:

Use standard office and business equipment Work independently and accept direction on assignments Display organizational and critical thinking skills Demonstrate strong verbal and written communication Manage stressful situations professionally

Qualifications:

Proficiency with veterinary practice management software (EzyVet or similar) a plus. Prior experience in a veterinary setting preferred Strong interpersonal and communication skills Comfortable in a fast-paced, team-oriented environment Ability to handle animals safely and with care Reliable and punctual with a strong work ethic

Benefits:

Competitive pay ($20-$25/hour depending on experience) Health Care Plan (Medical, Dental & Vision) 401k Retirement Plan Paid Time Off (Vacation & Public Holidays) - for eligible positions Discounted Veterinary Dentistry Continuing Education Allowance Opportunity to make a community impact while helping animals alongside a great team This is more than just a customer service role—it's an opportunity to make a meaningful impact on the health and happiness of pets and their families. You'll work alongside a dedicated and supportive veterinary team in a professional and collaborative environment.

Education:

• High school or equivalent (Required)
• Fear Free Certified Professional (Preferred)

Pay:

$20-$25 per hour

Job Type:

Full-Time Schedule:

• 10-hour shift
• Monday to Thursday
• No weekends
• Day shift

Qualifications:

• High school or equivalent (Required)

Customer Service:

2 years (Preferred)

Veterinary Assisting:

1 year (Preferred)

Pay:

$20.00 - $25.00 per hour Expected hours: 40.0 per week

Benefits:

Continuing education credits Employee discount Health insurance Paid time off Uniform allowance

Work Location:

In person