Full Job Description Job Posting:

Veterinary Receptionist and Assistant (Combination Position)

Location:

Lead Urgent Care Veterinary Services, Concord, NH Job Type:

Full-Time /

Part-Time Salary:

Competitive, based on experience

About Us:

At Lead Urgent Care Veterinary Services, we are a dedicated and compassionate veterinary team committed to providing high-quality care for pets and exceptional service to their families. We pride ourselves on creating a welcoming, professional, and supportive environment for both our clients and our team members. We are looking for a motivated and organized individual to fill a Combination Veterinary Receptionist and Veterinary Assistant position at our urgent care hospital.

Position Overview:

This hybrid role combines the responsibilities of a Veterinary Receptionist and Veterinary Assistant. The ideal candidate will be a dynamic multitasker, providing excellent client service and supporting the veterinary team with medical and technical tasks. You'll play a critical role in the day-to-day operations of the hospital, ensuring smooth client interactions and assisting with patient care during exams, treatments, and procedures.

Key Responsibilities:

As a

Veterinary Receptionist:

Greet clients and their pets with a warm, friendly attitude as they enter and leave the hospital. Answer phone calls and respond to emails, scheduling appointments, answering inquiries, and providing information on services and policies. Process client transactions, including billing, payments, and record-keeping. Maintain accurate client and patient records in the practice management software. Coordinate and manage the appointment calendar, ensuring proper scheduling of veterinary services and procedures. As a

Veterinary Assistant:

Primary responsibility is to assist technicians and veterinarian with the smooth and efficient flow of patient exams, treatments, and procedures. Duties will include assisting with diagnostic testing on Idexx laboratory equipment. Preparing patient prescriptions and discharging patients. Take patient histories and provide support during medical procedures, including taking vitals. Prepare and clean examination rooms and surgical areas, ensuring all equipment is clean and ready for use. Help manage inventory of medical supplies and ensure stock is maintained. Additional training and skills may include a focus on patient handling during exams, diagnostics and treatments.

Qualifications:

High school diploma or equivalent (college coursework or degree in a related field is a plus). Prior experience in a veterinary office or customer service role preferred but not required. Strong communication and interpersonal skills with a friendly, compassionate demeanor. Ability to multitask and stay organized in a fast-paced environment. Basic knowledge of animal care and medical terminology is a plus. Comfortable handling animals of various sizes and temperaments. Proficiency with computers and office software; experience with veterinary practice management software is a plus. Ability to work independently and as part of a team. Flexibility to work various shifts, including evenings, weekends, and some holidays.

Benefits:

Competitive hourly wage based on experience. Opportunity for career growth and professional development. Discounted veterinary services for your pets. Paid time off and benefits for full-time employees. A supportive and collaborative work environment. Continuing education opportunities in the veterinary field. How to

Apply:

If you are passionate about animal care and enjoy interacting with clients, we encourage you to apply for this exciting combination position. Please submit your resume, references, and a cover letter outlining your qualifications and interest in joining our team. Join us at Lead Urgent Care Veterinary Services and help make a difference in the lives of pets and their families! Lead Urgent Care Veterinary Services is an equal opportunity employer.

Pay:

$22.00 - $27.00 per hour

Benefits:

Continuing education credits Dental insurance Employee discount Health insurance Paid time off Professional development assistance Uniform allowance Vision insurance Ability to

Commute:

Concord, NH 03301 (Required) Ability to

Relocate:

Concord, NH 03301: Relocate before starting work (Required)

Work Location:

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