Caughlin Ranch Animal Hospital in Reno, NV is looking for a Veterinary Assistant to join our growing team! We are a locally owned, small animal practice with a modern facility, state-of-the-art equipment, and a commitment to providing quality veterinary care to our community. We are seeking a motivated, team-oriented individual who is excited to grow with us. This is a non-exempt position with full-time hours preferred, typically consisting of three to four 8-10 hour shifts, Monday through Friday. Part-time opportunities may be considered for the right candidate.

Role & Responsibilities:

Customer Service Facilitate communications (phone, text, email and in-person) and cultivate positive client experiences Interact with veterinary professionals and escalate complex communications when appropriate Facilitate and manage appointment and surgical schedules Maintain accurate and up-to-date records (including client communications) Technology Focus Fielding and managing multi-line phone systems Fielding and responding to electronic communications Utilize cloud-based software application (EzyVet) Patient Care Safe and reliable restraint Basic mathematics Support appointment related activities as needed (i.e. obtaining histories, TPRs / weights, assisting with medical records) Perform standard appointment procedures (i.e. vaccinations, nail trims, ear cleanings, etc.) Complete hospital admissions (i.e. verifying consent forms, patient information, medications, and fasting status) Perform therapeutic procedures and complete diagnostics (including laboratory and radiology imaging studies) Assist with anesthesia as directed (responsibilities will vary pending experience and state requirements), but may include venipuncture, injections and patient monitoring. Assist with surgical and dental procedures as directed (responsibilities will vary pending experience and state requirements) Clean and care for surgical instruments (including wrapping packs and managing the autoclave cycles) Maintain a clean and inviting environment, adhering to OSHA requirements Success in this

Role:

2+ years of veterinary experience preferred 2+ years of customer service experience A strong passion for helping others High emotional intelligence and effective communication skills, especially in receiving and responding to feedback Ability to communicate confidently and compassionately with veterinary professionals across different roles Excellent time management and organizational skills, with the ability to multitask and prioritize tasks efficiently Strong personal accountability, reliability, attention to detail, and commitment to following through on responsibilities

Pay:

From $17.00 per hour Expected hours: 30.0 - 36.0 per week

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Uniform allowance Vision insurance

Work Location:

In person