Veterinary Assistant/Customer Service Representative

Veterinary Assistant/Customer Service Representative Hermitage, PA 16148 $14

• $17 an hour
• Full-time $14
• $17 an hour
• Full-time We are seeking a motivated, coachable individual to join our team in an entry-level position with the opportunity to grow in veterinary medicine.

This is a hands-on role for someone who is willing to work hard, learn quickly, and be part of a fast-paced, team-driven environment. You will be trained as both a Veterinary Assistant and a Customer Service Representative , and once trained, scheduled where the hospital needs you most. This position requires open availability and the ability to work 12 PM

• 9 PM+ shifts—if these hours do not work for you, this role will not be a good fit.

Full time is only a 4 day work week! Duties Greet clients at the front desk and provide assistance with inquiries regarding services and products. Manage appointment scheduling and confirmations for veterinary services. Provide information to educate clients about their pets' health needs. Assist in medication administration under the supervision of veterinary staff. Maintain accurate records of client interactions and transactions in the system. Handle client concerns and complaints with empathy and professionalism, ensuring a positive experience. Support veterinary technicians and veterinarians during procedures as needed, including tasks related to animal restraint. Ensure cleanliness and organization of the front desk area and waiting room. Count and fill medications in our clinics pharmacy A variety of other tasks as needed for the betterment of our clients, patients and hospital. Experience Previous experience in a customer service role is preferred, particularly in a veterinary or animal care setting. Knowledge of veterinary terminology, animal anatomy, and physiology is desirable. Familiarity with medication administration protocols is a plus. Experience working with animals in a kennel or clinic environment is beneficial. Strong communication skills and the ability to work collaboratively within a team are essential for success in this role. Join us in making a difference in the lives of pets and their owners by providing top-notch customer service in a supportive environment!

Job Type:

Full-time Pay:

$14.00

• $17.

00 per hour

Benefits:

401(k) 401(k) matching Continuing education credits Dental insurance Employee assistance program Employee discount Health insurance Life insurance Professional development assistance Retirement plan Tuition reimbursement Uniform allowance Vision insurance

Work Location:

In person