Veterinary Diagnostic and Lab Technician

About Us Mosaic Animal Emergency is not just another emergency hospital; we are Vet Med 2.0. Founded by three local ER veterinarians, our 16,000 sq ft facility was meticulously designed with both our staff and our patients in mind. Our expansive treatment area boasts a soothing aesthetic, comfortable patient enclosures and cutting-edge technology to provide the best possible care. We are proud to be the first (and only!) fear-free emergency veterinary hospital in New Mexico and one of just three in the entire country. At Mosaic, we invest in out-of-the-box methods and tools that help our team members provide the highest level of care to the pets in our community. We offer payment plans to our clients, not just credit cards, and have taken steps at all levels to ensure that the humans in our community can afford the care their pets deserve. We are committed to offering a work environment where employees feel safe to be who they are, safe to communicate what they need, and where their opinions matter. Our leadership philosophy centers around transparent decision-making where every action is guided by integrity and a commitment to open communication. Working in an emergency hospital is one of the hardest and most rewarding paths you can take in veterinary medicine. We understand your struggles in veterinary medicine because they are our struggles too. At Mosaic Animal, our goal is to transform your experience of working in veterinary medicine through our experience. Job Summary The Veterinary Diagnostic and Lab Technician is responsible for overseeing the efficiency, accuracy, and overall function of the hospital's diagnostic laboratory. This role ensures top-tier quality control, minimizes sample errors, manages in-house and send-out laboratory processes for both inpatients and outpatients, and works closely with the leadership team to streamline lab protocols. Additionally, this position acts as a vital support resource on the clinic floor, collaborating with Veterinary Technicians to collect samples, perform radiographs, and assist with various advanced diagnostics to optimize patient care and hospital workflow.

Key Responsibilities Laboratory Management & Quality Control Sample Processing:

Accurately run and analyze all in-house laboratory samples for both inpatient and outpatient cases in a timely manner.

Equipment Maintenance:

Perform routine maintenance, calibration, and strict quality control (QC) testing on all laboratory diagnostic equipment to ensure reliable results. Coordinate with service representatives to evaluate maintenance protocols that adhere to manufacturer recommendations.

Send-Out Laboratory Samples:

Oversee the proper handling, preparation, packaging, and tracking of all send-out laboratory samples, ensuring compliance with external laboratory protocols.

Process Optimization:

Proactively identify areas to minimize sample errors, troubleshoot equipment issues, and streamline lab protocols to improve overall diagnostic efficiency and function.

Clinical & Diagnostic Support Floor Assistance:

Collaborate actively with Veterinary Technicians on the treatment floor, stepping in to assist with sample collection (e.g., venipuncture, cystocentesis, and catheterization) as needed.

Diagnostic Imaging:

Accurately and safely obtain diagnostic-quality radiographs, ensuring proper patient positioning, restraint, and adherence to radiation safety protocols.

In-Hospital Diagnostics:

Provide hands-on assistance with any other diagnostic procedures performed within the hospital, ensuring the medical team has the support required for rapid patient assessment.

Qualifications Education and Experience Experience:

Minimum of 1 years of experience working in a veterinary hospital setting. Experience in an emergency, urgent care, or high-volume diagnostic laboratory setting is preferred. Technical Skills Proficient in operating, troubleshooting, and maintaining veterinary laboratory analyzers (e.g.,Heska, or IDEXX systems). Strong manual laboratory skills, including preparing blood smears, running packed cell volumes (PCV/TS), and performing basic urinalysis/fecal evaluations and advanced in-house diagnostics. Proficient in veterinary radiographic positioning, digital imaging software, and radiation safety standards. Familiarity with Instinct and digital medical records system workflows. Core Competencies Attention to

Detail:

Meticulous precision in labeling, tracking, and processing samples, as well as executing quality control protocols to eliminate errors.

Time Management:

Strong organizational skills with the ability to prioritize critical, stat diagnostic requests effectively in a high-pressure emergency environment.

Collaboration:

A proactive, versatile team player who seamlessly transitions between independent laboratory management and fast-paced floor support.

Problem-Solving:

Analytical mindset capable of troubleshooting equipment variances and optimizing workflow bottlenecks. Join us in advancing animal health through meticulous diagnostics and compassionate care! This role is perfect for motivated individuals eager to develop their veterinary expertise in a fast-paced environment dedicated to excellence.

Pay:

$22.00 - $25.00 per hour

Benefits:

401(k) Employee discount Health insurance Paid time off Uniform allowance

Work Location:

In person