Feline Animal Care Technician / Front Desk Associate Pet Helpers Adoption and Clinic Charleston, SC Job Details Full-time $15 an hour 1 day ago Benefits Disability insurance Health insurance Dental insurance Paid time off Employee assistance program Vision insurance Employee discount Opportunities for advancement Life insurance Referral program Retirement plan Qualifications Kennel experience Customer communication Phone communication Customer service High school diploma or GED Animal feeding Animal care Computer skills Quality data entry Full Job Description Love Cats? Love People? Join Our Team! Pet Helpers is seeking a compassionate, energetic, and customer-focused team member to serve in a unique dual role combining Feline Animal Care and Front Desk Customer Service . This position is perfect for someone who enjoys caring for animals while also helping people find their perfect feline companion. Every day is different. You'll spend part of your day caring for the cats in our shelter and another part welcoming visitors, processing adoptions, answering phones, and creating an exceptional experience for everyone who walks through our doors. Schedule Full-Time Four 10-hour shifts per week One weekend day is required What You'll Do Animal Care Provide compassionate daily care for shelter cats. Clean and sanitize cat housing, litter boxes, feeding areas, and common spaces. Feed, medicate, and closely monitor cats for changes in health or behavior. Provide enrichment, socialization, and gentle handling to reduce stress and improve adoptability. Maintain accurate records in PetPoint and ensure animals are properly identified. Assist potential adopters in meeting and selecting the right feline companion. Work collaboratively with volunteers and fellow staff to provide exceptional animal care. Front Desk & Customer Service Welcome guests and provide a friendly first impression. Answer phones and direct calls appropriately. Process adoption applications and complete adoption paperwork. Utilize PetPoint for animal records and adoption processing. Accept and organize in-kind donations. Maintain a clean, organized reception area. Assist with retail sales and encourage donations that support our lifesaving mission. Help maintain the Lost & Found program and Food Bank program. Complete end-of-day reporting and other administrative tasks. We're Looking For Someone Who Has a genuine passion for animal welfare. Enjoys working with both animals and people. Provides outstanding customer service with a positive attitude. Is organized, dependable, and able to multitask. Works well independently and as part of a team. Has strong communication and computer skills. Can remain calm and professional in a fast-paced environment. Qualifications High school diploma required. Previous animal shelter, veterinary, or animal handling experience is a huge plus. Previous customer service experience is required. Experience using computer software and data entry systems is required. Ability to stand and walk for extended periods. Ability to regularly lift up to 50 pounds. Comfortable working around cats of all ages, sizes, and temperaments. Why Pet Helpers? At Pet Helpers, every day makes a difference. You'll work alongside a dedicated team committed to saving lives, supporting our community, and helping homeless cats find loving homes. We believe in promoting from within whenever possible and investing in our employees' growth. If you're looking for a rewarding career where you can make an impact on both animals and people, we'd love to hear from you!

Pay:

Starting at $15.00 per hour , with compensation reviewed based on experience.

Benefits Include:

Paid Time Off Health Benefits Employee Assistance Program Employee Discount Opportunities for advancement A meaningful career helping homeless animals

Pay:

$15.00 per hour

Benefits:

Dental insurance Disability insurance Employee discount Health insurance Life insurance Paid time off Referral program Retirement plan Vision insurance Application Question(s): Are you available to work four 10-hour shifts each week, with one of those shifts falling on a weekend day? Ability to

Commute:

Charleston, SC 29412 (Required)

Work Location:

In person