HVAC Service Technician

HVAC Service Technician Nichols Electrical Contracting Inc Gates-North Gates, NY Job Details Full-time $85,000•$110,000 a year 6 hours ago Benefits Dental insurance Paid time off Vision insurance Retirement plan Qualifications EPA Certification Full Job Description Join a Growing HVAC Team•Nichols Electric & Plumbing is Hiring an HVAC Service Technician!

Job Title:

HVAC Service Technician Company Name:

Nichols Electric & Plumbing Salary:

$85,000•$110,000 per year

Location:

Rochester, NY Job Overview Nichols Electric & Plumbing is expanding our residential HVAC division and is seeking an experienced, customer-focused HVAC Service Technician to join our team in Rochester, NY. In this full-time role, you'll be responsible for diagnosing, servicing, maintaining, and repairing residential HVAC systems while delivering a top-tier customer experience. We're building our HVAC department with integrity, professionalism, and a focus on long-term growth opportunities for our technicians. Who We Are Nichols Electric & Plumbing has proudly served the Rochester community for nearly 40 years. We're a locally trusted, family-owned residential service company known for honesty, expert craftsmanship, and putting people first. With over 3,000 Google reviews and a 4.9-star rating, we've earned our reputation as one of the top home service companies in the area. As we grow, we remain committed to maintaining a strong, team-oriented culture where employees are supported and success is shared. Key Responsibilities Diagnose and repair residential HVAC systems including furnaces, air conditioners, and heat pumps Perform seasonal maintenance inspections and tune-ups Troubleshoot electrical, mechanical, refrigerant, and airflow issues Install and service thermostats and HVAC control systems Provide clear, honest communication with homeowners about system conditions and repair needs Use company software to complete accurate job documentation Maintain a clean, organized, and well-stocked company vehicle Work closely with dispatchers, CSR team, and leadership to ensure seamless service delivery Represent the company professionally with every customer interaction Qualifications Minimum 2 years of residential HVAC service experience (preferred) EPA Certification (required) Strong diagnostic and troubleshooting skills Proficiency with gas/electric furnaces, A/C systems, heat pumps, and thermostat systems Knowledge of electrical systems, refrigerants, and HVAC airflow principles Excellent communication and customer service skills Ability to work independently and as part of a collaborative team Valid driver's license with clean driving record Strong work ethic and commitment to high-quality workmanship Benefits Competitive pay with performance-based bonuses Year-round work with consistent scheduling Company-provided vehicle and high-quality tools Health, dental, and vision insurance Retirement plans with company match Company Aflac plans Paid Time Off (PTO) Ongoing training and professional development Supportive leadership and team-based work culture Schedule Full-time Monday to Friday Occasional overtime opportunities available Work Location Based in Rochester, NY Servicing residential clients throughout the greater Rochester area Equal Employment Opportunity Nichols Electric & Plumbing is an equal opportunity employer. We value diversity and welcome applicants from all backgrounds to apply. Ready to build your HVAC career with a company that truly values its technicians? Apply today and become part of a growing team that supports your success every step of the way! #CYAFC25