Zone Manager - DRP Implementation

• Job Description
• Zone Manager
• DRP Implementation
• (•North Central Region and Northeast Region)•The •Zone Manager•DRP Implementation•primary responsibility is to coach and train the DRP Implementation Managers on GM's Digital Retail Platform strategy, process and platform while also directly supervising the teams located in North Central and Northeast regions.

Key Responsibilities:

Reporting to the Director

• DRP Implementation, the Zone Manager
• DRP Implementation is responsible for the following tasks: + Develop team capability in GM's Digital Retail Platform strategy, process, and platform.

+ Coach and train DRP Implementation Managers to strengthen platform knowledge, improve implementation efficiency, and drive adoption of best practices. + Lead day-to-day team management, including direct supervision of DRP Implementation Managers across multiple SSM regions. + Establish,monitor, and improve team KPIs to measure DRP implementation success and overall team performance. + Provide insightsintothe team on DRPutilizationand dealer activities. + Build consistency across regions by standardizing implementation processes, playbooks, and performance expectations. + Provide feedback and insightsintoDRP Directors, DivisionalLeadershipand GM Sr. Leaders onDRP Implementation. + Assistin the management of various external partners who contribute to the ongoing construction and support of the DRP andDRP Implementation. + Inform dealers and divisional field personnel of DRP Implementation progress and key areas such as training. + Facilitating Field and Regional Office employeeDRPimmersions and updates + Sharing Best Practices + Participate in periodic market and dealership visits with divisional Field Teamsto create engagement in Digital Retailing and DRP.

Leadership Behaviors:

+ Driven sales, service, and marketing professional that excels in a fast-paced, dynamic environment + Proventrack recordof"driving"positivechangein sales, service,marketingand CX fields. + Builds andmaintainsstrong relationships including senior leaders + Ability to absorb information and translateinformationfor the team to understand and act upon. + Strong problem-solving and communication skills + Proficient and proactive communicator along with strong time management and ability to prioritize. + Highly analytical with strong attention to detail + Comfortable working with data, analytics and developing executive reporting + Strong presentation skills

• ability to create and deliver effective business briefings + Change Management skills
• aligning stakeholders, reinforcing accountability, and helping the team adapt effectively to evolving business needs and implementation priorities.

Qualifications:

+ Academic (Degree

• Bachelors) Required + 5+ years of sales & service experience (multi-discipline, field, corporate) + Experience managing cross channel programs + Experience interfacing with automotive dealers + Customer Experience focused initiatives + Reporting,dataand analytics + Thorough knowledge in the operation and implementation ofDigitalRetailingTools(required)(DRP,Roadster,Gubagoo…etc.

) + Knowledgeable of / experience working in the Retail Innovation space + Project management experience (preference) + Training in education field (required) + Some travelrequired

• \#LI-HM1
• _

Compensation:

The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid_

• _in accordance with_
• _applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate._
• _The salary range for this role is_
• _$149,500
• $199,800_
• _. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position._
• _

Bonus Potential:

An incentive_

• _pay_
• _program offers payouts based on company performance, job level, and individual performance._
• _

Benefits:

GM offers a variety of health and wellbeing benefit programs._

• _Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition_
• _assistan_
• _ce_
• _program_
• _s, employee_
• _assistan_
• _ce_
• _program_
• _, GM vehicle discounts and more._
• GM does not provide immigration-related sponsorship for this role.

Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).This role is categorized as remote; however, the selected candidate must live in an approved city within the assigned territory or be willing to relocate. The candidate will be required to relocate, or already reside in the approved city no later than the timeline provided at offer.

The selected candidate will be required to travel