Implementation Engineer III

Job Requirements Scott Air Force Base, IL Secret Polygraph not specified Mid Level Career (5+ yrs experience) $94,000 - $114,000 Job Description Job Description Perform customer coordination, Initial Test and Acceptance (IT&A), execution of all reporting functions, and complete data input associated with new service activations to ensure they are implemented. Work directly with customers, solution architects and vendor SMEs to implement changes and also identify, analyze, and resolve issue. Manage Service Orders, in accordance with Change Management procedures. Ensure Telecommunication Service Orders (TSOs) are in place and accurate for scheduled network additions and changes. Initiate network device configurations using configlets. Analyze DISN and databases to validate and implement customer requirements. Design and implementation of solutions to highly technical problems through testing, documentation and modification of configurations on network devices. Coordinate and program customer circuit activation with commercial vendors to establish the engineered solution for end-to-end connectivity. Perform network monitoring to assess if deployed changes have caused impacts to customer traffic using provided expectations of traffic behavior, lessons learned, and customer reporting. Utilize systems analysis techniques and procedures, including consulting with users to determine hardware, software, or system functional requirements in support of customer resources. Engage with the project managers and/or customers to resolve issues with incomplete or unclear requirements. Reach out to stakeholders and facilitate approvals as necessary to ensure continual forward progress of the service request.

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