Mission:

Champion Indiana's future by protecting children and strengthening families with compassion and determination.

Vision:

Every child in Indiana thrives in a safe, loving, forever home.

Purpose:

Ignite hope. Cultivate joy.

Role Overview:

The Child Services Assistant supports the clerical and administrative needs of the office. You will assist with organizing case files, ensuring documentation is properly retained, and supporting staff in connecting clients to resources. This role requires a high level of collaboration and confidentiality.

Salary:

The salary for this position traditionally starts at $31,668.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

A Day in the

Life:

\nThe essential elements of the role are as follows: Maintain a variety of files, update case files as new material is collected, ensure that information is kept organized and that all necessary case documentation is retained in compliance with the record retention policy.

Prepare reports involving tabulations and balancing of posted data and simple arithmetic calculations.

Answer inquiries over the telephone or in person concerning regulations or procedures within specialized area.

Receive and prepare replies to routine correspondence.

Operate office machines related to specific area of work. The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. What You'll Need for

Success:

\nIndividuals in this role should minimally be able to articulate or demonstrate the following:

Working knowledge of administrative work specific procedures.

Ability to be tactful in dealing with persons over the telephone and in person.

Ability to make clerical decisions regarding appropriate procedures within specific program area.

Working knowledge of computer software systems and data entry procedures.

Ability to make simple arithmetic computations.

Ability to maintain confidential records.

A degree is not required.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

\nThis role may be utilized in a supervisory capacity based on agency needs. Benefits of Employment with the

State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes: Three (3) medical plan options (including RX coverage) as well as vision and dental plans

Wellness Rewards Program:

Complete wellness activities to earn gift card rewardsHealth savings account, which includes bi-weekly state contributionDeferred compensation 457(b) account (similar to 401(k) plan) with employer matchTwo (2) fully-funded pension plan optionsA robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothersUp to 15 hours of paid community service leaveCombined 180 hours of paid vacation, personal, and sick leave time off12 paid holidays, 14 on election yearsEducation Reimbursement ProgramGroup life insuranceReferral Bonus programEmployee assistance program that allows for covered behavioral health visitsQualified employer for the Public Service Loan Forgiveness ProgramFree Parking for most positionsFree LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.

IN.gov. 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