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Incident Manager

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Ventures Unlimited Inc

Rancocas, NJ (In Person)

Full-Time

Posted 1 week ago (Updated 1 day ago) • Actively hiring

Expires 6/8/2026

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Job Description

Incident Manager at Ventures Unlimited Inc Incident Manager at Ventures Unlimited Inc in Rancocas, New Jersey Posted in 3 days ago.
Type:
full-time
Job Description:
Mount Laurel, NJ or West Chester PA (5 days on-site) Job Description Incident Manager Must Have Technical/Functional Skills Incident Management, SRE and operations engineering, reliability architecture, Automation and observability, executive communication Roles & Responsibilities Incident Manager - Resources to provide technical leadership for enterprise wide, high severity incidents, problem investigations, and high risk changes, while shaping reliability strategy, governance, and operational standards across complex, distributed platforms.
  • Drive Incident resolution management by directing cross functional teams through high impact outages, systemic problem resolution, and large scale change events.
  • Creating scripts in ELK, Grafana, AppDynamics, COP
  • Auto-executing predefined queries in ELK, Grafana, AppDynamics, COP for real-time issues
  • Attaching live query outputs (metrics, logs, traces) directly to alerts/incidents
  • Eliminating manual tool navigation for IM and Alert teams
  • Enhancing alert systems with contextual intelligence, including metric deviations and anomaly trends, relevant log snippets and patterns, and identifying affected CIs and downstream impacts Education Minimum Graduation

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